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File Upload works local, but not on Application Server

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    File Upload works local, but not on Application Server

    I have an application that uploads files to a directory. If I run this in the Live preview it works perfect.

    However, when I publish to the server and try to upload I get the Progress indicator on Zero and it never progresses. I can Abort the upload.

    This is difficult to trace as I am not getting any errors, it just hangs in the upload dialog.

    any suggestions?

    thanks

    #2
    Re: File Upload works local, but not on Application Server

    What kind of file upload? Is it a built-in action?

    Some wags and general probably not very useful thoughts - since there really isn't much information to go on here -

    1. Does the directory you're uploading to on the server exist? Is the published alias (if any) configured properly?
    2. Does the application have permissions to access/know about that folder?
    3. For the upload file/image feature(s) in the built-in HTML editor, the folder the files are saved to must be included in the project. (Not the case for aliased folders in the data directory.)
    4. Have you run this while inspecting the page with FireBug? If there are problems, sometimes you can see it in the result from the POST action to upload the file to the server.
    5. Are your server version & dev version the same (I'm just throwing rocks in the lake now hoping to hit a fish)

    ---
    Sarah
    Alpha Anywhere latest pre-release

    Comment


      #3
      Re: File Upload works local, but not on Application Server

      I'm having the same issue. Some more data that might be helpful. I'm using linked files and like Barry, the process works locally. When I check the server with the upload folder, the files are actually being uploaded correctly, but the process hangs at the same point Barry described.

      To answer Sarah, 1. yes the directory exists, 2. yes the application has permission, 3. I'm not using aliasing and my folder exists outside the project folder, 4. no on FireBug, 5. yes on server match.

      Comment


        #4
        Re: File Upload works local, but not on Application Server

        Same answers as Drew for me also. As further investigation I changed from Chrome to IE, now the progress runs up to 100% but again does not complete.

        Comment


          #5
          Re: File Upload works local, but not on Application Server

          Barry, Drew,
          If you can duplicate this issue, please submit a bug report to Alpha, they will take a look and find a fix if this is a bug, but you must be able to duplicate the issue and maybe send them a small test project with the issue.
          Edhy Rijo
          Progytech
          (Computer Consultants)
          The makers of CardTracking.Net
          www.progytech.com

          Comment


            #6
            Re: File Upload works local, but not on Application Server

            Bug report submitted. I'll post back with the results.

            Comment


              #7
              Re: File Upload works local, but not on Application Server

              I have just checked file upload. I am not able to duplicate any problem. It appears to be working fine in my test case when using the Application server.

              If file upload is working ok on your development server, but not your production server, be sure to check that the production server is running the same build as your development server.

              Comment


                #8
                Re: File Upload works local, but not on Application Server

                Originally posted by Barry64 View Post
                I have an application that uploads files to a directory. If I run this in the Live preview it works perfect.

                However, when I publish to the server and try to upload I get the Progress indicator on Zero and it never progresses. I can Abort the upload.

                This is difficult to trace as I am not getting any errors, it just hangs in the upload dialog.

                any suggestions?

                thanks
                Ah

                I have just experienced this.

                I have a bunch of these. The first time I tried it, I got the same behavior you saw - but in all locations.

                Now, I just get a "Upload status: 404 -- Server returned an error." message when it tries to upload the file and I get this message in the console:

                POST http://localhost:8081/afhp_sql/__a5H...ype=javascript 404 (OK) VM1841 __a5FileUploadMasterPage.a5w?fileUploadUrl=__a5HTMLEditorFileInsertPage.a5w&fileUploadAutoUp…:359uploadNew VM1841 __a5FileUploadMasterPage.a5w?fileUploadUrl=__a5HTMLEditorFileInsertPage.a5w&fileUploadAutoUp…:359A5.fileUpload.upload VM1839 __a5FileUploadMasterPage.a5w?fileUploadUrl=__a5HTMLEditorFileInsertPage.a5w&fileUploadAutoUp…:211A5.fileUpload._change VM1839 __a5FileUploadMasterPage.a5w?fileUploadUrl=__a5HTMLEditorFileInsertPage.a5w&fileUploadAutoUp…:157wFunc
                I tried re-creating my HTML editor. No dice. :/
                Alpha Anywhere latest pre-release

                Comment


                  #9
                  Re: File Upload works local, but not on Application Server

                  So, FYI:

                  I "fixed" my problem. I edited the __a5FileUploadMasterPage.a5w file, which is generated/published by Alpha.

                  I replaced this code...

                  Code:
                  	form.action = form.action + '&returnDataType=javascript'
                  ...with this code...

                  Code:
                  	if (form.action.search(/\?/g) === -1) {
                  		form.action = form.action + '?returnDataType=javascript';
                  	} else {
                  		form.action = form.action + '&returnDataType=javascript';
                  	}
                  ...in the file published on the server. And I am now able to upload files & images in the HTML Editor.

                  I don't know if this is similar to the issue you were experiencing. I've submitted a report to Alpha. I hope they do something about it.

                  Anyone know how to prevent alpha from clobbering my changes? This is a generated file, after all. :/ I grepped the install directory and it found this code inside an .AEX file, so not something I can just go "fix".
                  Alpha Anywhere latest pre-release

                  Comment


                    #10
                    Re: File Upload works local, but not on Application Server

                    I was running my server as a service which prevents the server from showing up in the status tray. I read previously that you should just start a second instance of the server and run the updates on that instance and the 'service' server would be updated by this process. After the email from Selwyn I decided to remove my server from running as a service and instead set it up to be restarted by a schedule activity that fires when the computer starts up. Once I was able to see my server I checked for updates again and sure enough, it wasn't running the latest patch. After the patch, my problems went away.

                    Comment


                      #11
                      Re: File Upload works local, but not on Application Server

                      Originally posted by nxlcomputers View Post
                      I was running my server as a service which prevents the server from showing up in the status tray. I read previously that you should just start a second instance of the server and run the updates on that instance and the 'service' server would be updated by this process. After the email from Selwyn I decided to remove my server from running as a service and instead set it up to be restarted by a schedule activity that fires when the computer starts up. Once I was able to see my server I checked for updates again and sure enough, it wasn't running the latest patch. After the patch, my problems went away.
                      Glad you solved it! :D
                      Alpha Anywhere latest pre-release

                      Comment


                        #12
                        Re: File Upload works local, but not on Application Server

                        I decided to remove my server from running as a service and instead set it up to be restarted by a schedule activity that fires when the computer starts up.
                        One reason to run the server as a service is to avoid logging in; the server fires up with no one actually logged in. I may be wrong, but I think your new scheduled method requires that the machine have an active login to fire up the server. If so there are two problems with that 1) the server is sitting vulnerable because someone, probably an Admin, is logged in, and 2) if you log off, the Alpha server will probably stop running. Your config may be different.
                        Steve Wood
                        See my profile on IADN

                        Comment


                          #13
                          Re: File Upload works local, but not on Application Server

                          I was worried about that as well. I read a post about the scheduled startup so I gave it a try. The server fires up without me having to log in (which surprised me).

                          Comment

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