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Thread: Unable to Save Reports

  1. #1
    Member
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    Reyes Hernandez ii
    Join Date
    Aug 2009
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    29

    Default Unable to Save Reports

    Hello:

    Every time I try to save a report, the report goes to the Alpha Five Printer first and gets stuck there even when I did not ask for it to print. The only way I found I can save the report is to cancel the report in the Alpha Five printer que.

    I tried to reduce the size of the report from 200 pages to 14.
    I changed printer in Print_setup but the report still went to Alpha Five printer.

    Anyone have a work around for this.
    Last edited by Reyesii; 04-01-2015 at 08:09 PM.

  2. #2
    "Certified" Alphaholic DaveM's Avatar
    Real Name
    Dave Mason
    Join Date
    Jul 2000
    Location
    Hudson, FL
    Posts
    6,026

    Default Re: Unable to Save Reports

    Unless you have changed something, alpha prints to the default printer on your computer.

    You can change is in the report by selecting a specific printer or in the calling of the report by designating where to print to.

    Is it possible your default printer for the computer is alpha?
    Dave Mason
    dave@aldausa.com
    Skype is dave.mason46

  3. #3
    "Certified" Alphaholic MoGrace's Avatar
    Real Name
    Robin
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    Mar 2006
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    Los Angeles
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    3,711

    Default Re: Unable to Save Reports

    Hi Reyes,
    When you say 'save a report' do you mean from design mode, or save a report preview to another format like PDF?
    Robin

    Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

  4. #4
    Member
    Real Name
    Reyes Hernandez ii
    Join Date
    Aug 2009
    Posts
    29

    Default Re: Unable to Save Reports

    DaveM: I tried changing the default printer to my physical printer but, when I try to save a report it still gets processed by the Alpha Five printer, to convert it to PDF.

    MoGrace: First I try to view the report, which I can. I then select the PDF option to save the report, while in Report View. It then goes to the Alpha Five printer, where it stays until I tell it to cancel printing. After I cancel printing, the report opens in Adobe Acrobat where I can then save it. I tried Word, Excel, text and HTML Same result.

    I believe this may be a compatibility issue, I installed the run version and the database on WinXP computer and the application works fine. This issue presents itself only on my Win7.

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