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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
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  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
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  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Forum upload attachment error

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    Forum upload attachment error

    just tried to upload a couple of screenshots to the forum: getting the following:

    Fatal error:
    File system directory "C:\msgboard\attach/1/1/8/0/0" is not writable or cannot be found. Please create this directory; ensure the directory is writable or change the directory setting.
    Unable to proceed with save while $errors array is not empty in class vB_DataManager_AttachmentFiledata in C:\inetpub\alphaforum\includes\class_dm.php on line 849



    Not sure whether this is a problem just at my end - could somebody possibly test to see whether they get the same result..

    thx, Steve
    Last edited by Steviev; 09-23-2015, 05:19 PM.

    #2
    Re: Forum upload attachment error

    Not sure whether this is a problem just at my end - could somebody possibly test to see whether they get the same result..

    Comment


      #3
      Re: Forum upload attachment error

      I get a different error, but I am unable to upload images in Firefox, Chrome, or IE:

      500 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]
      Alpha Anywhere latest pre-release

      Comment


        #4
        Re: Forum upload attachment error

        Test

        label.png
        There can be only one.

        Comment


          #5
          Re: Forum upload attachment error

          Thanks both - not sure how you managed that Stan - I've tried 3 different browsers with two different file types..

          Comment


            #6
            Re: Forum upload attachment error

            Originally posted by Steviev View Post
            Thanks both - not sure how you managed that Stan - I've tried 3 different browsers with two different file types..
            Steve

            Try uploading again.

            There may have been some maintenance on the messagboard happening behind the scenes today.
            Al Buchholz
            Bookwood Systems, LTD
            Weekly QReportBuilder Webinars Thursday 1 pm CST

            Occam's Razor - KISS
            Normalize till it hurts - De-normalize till it works.
            Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
            When we triage a problem it is much easier to read sample systems than to read a mind.
            "Make it as simple as possible, but not simpler."
            Albert Einstein

            http://www.iadn.com/images/media/iadn_member.png

            Comment


              #7
              Re: Forum upload attachment error

              Thanks Al - though I tried this 2 days ago and it still isn't working - tried simple & advanced and get different error messages on both..

              Be nice if someone from Alpha looked at this - but not holding my breath..

              Comment


                #8
                Re: Forum upload attachment error

                Steve, I have not been able to duplicate any upload problems, and the system logs don't indicate any problems. Could you please send me an email with the specific file you were trying to attach so that I can test with it? my email is len at alphasoftware

                Lenny Forziati
                Vice President, Internet Products and Technical Services
                Alpha Software Corporation

                Comment


                  #9
                  Re: Forum upload attachment error

                  Alpha5.png

                  Comment


                    #10
                    Re: Forum upload attachment error

                    Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5Alpha5.png

                    Comment


                      #11
                      Re: Forum upload attachment error

                      I'm now having a problem uploading any photos or attachments I'm getting an error #2038

                      Thanks
                      John

                      Comment


                        #12
                        Re: Forum upload attachment error

                        I have the Error with Ms Edge, Not able upload files.

                        The message is
                        IOerror event type = IOerror
                        bubbles = false
                        cancelable = false
                        eventphase=2
                        text = error #2038


                        *Changed to google chrome, did not work neither.
                        Last edited by johnkoh; 01-27-2016, 10:21 AM.

                        Comment


                          #13
                          Re: Forum upload attachment error

                          Attachment uploads should now be working reliably again.

                          Lenny Forziati
                          Vice President, Internet Products and Technical Services
                          Alpha Software Corporation

                          Comment


                            #14
                            Re: Forum upload attachment error

                            404Config.png

                            Hooray!

                            Thanks, Lenny. :)
                            Alpha Anywhere latest pre-release

                            Comment


                              #15
                              Re: Forum upload attachment error

                              Thank, Lenny

                              Comment

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