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Edit to report design problem

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    Edit to report design problem

    I have Alpha Anywhere version 12. When I attempt to edit a report design it is not letting me save the changes. It used to save it and then close the report design. Now it will not save and close, I have to tell it "no" and then it closes out. But then if you attempt to go back into the design or to run it, I get an error saying it is not there. The report is gone. When I go to someone elses PC it works fine, it will save the design and close it out. Any suggestions?

    #2
    Re: Edit to report design problem

    Sue, welcome to the message board.

    Tell us more about the context in which this is happening. Questions that occur to me are:

    a) does this happen with any report you design, or any table?

    b) what "names" are you using for the table or set supporting the report? what name are you using for the report you want to save?

    c) are you using the "full" version of Alpha Five or "runtime +" ?

    d) are you opening the database on the server, or are you opening it by way of a shortcut based on a shadow copy?

    e) is the desired report based on a native Alpha Five table or set? or something else?

    Comment


      #3
      Re: Edit to report design problem

      Originally posted by Tom Cone Jr View Post
      Sue, welcome to the message board.

      Tell us more about the context in which this is happening. Questions that occur to me are:

      a) does this happen with any report you design, or any table? both

      b) what "names" are you using for the table or set supporting the report? what name are you using for the report you want to save? not relivent to the name

      c) are you using the "full" version of Alpha Five or "runtime +" ? full version

      d) are you opening the database on the server, or are you opening it by way of a shortcut based on a shadow copy? server

      e) is the desired report based on a native Alpha Five table or set? or something else? native table
      Last edited by Al Buchholz; 10-19-2015, 03:51 PM.

      Comment


        #4
        Re: Edit to report design problem

        1 out of 5 is 20% Still not enough for much help to be offered.
        There can be only one.

        Comment


          #5
          Re: Edit to report design problem

          Originally posted by Stan Mathews View Post
          1 out of 5 is 20% Still not enough for much help to be offered.
          I answered all of the questions. Look again.

          I have worked the the same databases for years. Same reports for years too. Thankfully as new tables were created the reports copies over to the new tables. These were on a "share drive" so that multiple users could access the information. Somehow, someone deleted the folder where these resided. Our IT department used their back up and put them over on a department drive where fewer associates have access. I began noticing the problem when I needed to create a new report. After I created it, I went back into the design to make a change and then hit to save it. It would not save the change, tried to save again, would not do it. Closed it out and then went to go back into it and it said that it was not found. I can go to another users PC and try the same thing and it will save it and the report is still there.

          Does this sound like a permissions issue? Our IT says that my settings and the other user's setting are both the same. Our IT has tried an uninstall and then reinstalled the database and it still does the same thing.

          Comment


            #6
            Re: Edit to report design problem

            Make sure you have full access to the folder and files within it.

            Also for the message board readability, use the go advanced features and highlight text that you put with a quoted area.

            I over looked your answers because they didn't stick out very well. I saw the same thing that Stan did.
            Al Buchholz
            Bookwood Systems, LTD
            Weekly QReportBuilder Webinars Thursday 1 pm CST

            Occam's Razor - KISS
            Normalize till it hurts - De-normalize till it works.
            Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
            When we triage a problem it is much easier to read sample systems than to read a mind.
            "Make it as simple as possible, but not simpler."
            Albert Einstein

            http://www.iadn.com/images/media/iadn_member.png

            Comment


              #7
              Re: Edit to report design problem

              Will have IT recheck tomorrow.

              Comment


                #8
                Re: Edit to report design problem

                It's beginning to look like a permissions issue.

                Can you save a simple text file (created with notepad) in the database folder on the server from your machine?

                Comment


                  #9
                  Re: Edit to report design problem

                  Originally posted by suem5156 View Post
                  I answered all of the questions. Look again.
                  Old guy, bad eyesight. Sorry.
                  There can be only one.

                  Comment


                    #10
                    Re: Edit to report design problem

                    Can you save a simple text file (created with notepad) in the database folder on the server from your machine?

                    Tried this, yes a simple text file can be saved to the dababase folder on the server from my machine.

                    Comment


                      #11
                      Re: Edit to report design problem

                      Try checking the individual properties of each file associated with an un-saveable report, particularly .sem, .set, .sex or .ddd, .ddm, .ddx.

                      Are any files set to read only?

                      Comment


                        #12
                        Re: Edit to report design problem

                        Try opening up the control panel and, looking at the paths where the tables are located. Are all the files in the folder where the IT guy has set the proper permissions? Perhaps some files are in a folder that has no write permissions set?

                        Comment


                          #13
                          Re: Edit to report design problem

                          They are set to full control.

                          Comment


                            #14
                            Re: Edit to report design problem

                            It appears that some of the files are not located where they should be. IT is checking out that problem. I will add a resolution on this thread if that is the problem.

                            Comment


                              #15
                              Re: Edit to report design problem

                              Sue: open the report in design mode and "select all" and "copy". Then exit the report and design a new report, pasting the clipboard contents. Then save the new report.
                              Do this for each region of the report and see if it saves. If it does, you have some corruption in the original report. Also, as a test, create a new report (based on the same table/set) and put some text in it and save. If you need further help, I am at www.dmsi-south.com
                              John Lemisch

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