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Thread: Amyuni Driver Issues - help needed

  1. #1
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    Greg Carmody
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    Default Amyuni Driver Issues - help needed

    Hi,

    I've tried everything to get this to install. It just refuses to install on my system.

    I am running Windows 7 (64-bit) with AA v12.4.4.5 Build 4491-4932. I'm getting the following errors when I try to install the Amyuni printer driver using "InstallAmyuniPrinters.exe":

    amyuni issue.PNG

    I've tried running it as Administrator. I've tried running it in various compatibility modes. I've also tried installing the Amyuni converter 500 trial program from their website, and it also fails to install. I've checked all the other posts on this message board which mentions Amyuni - no help in any of them. Nothing mentions the Error Code 123, not even on the Amyuni website.

    Can anyone offer any assistance ?

    Cheers,
    Greg

  2. #2
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: Amyuni Driver Issues - help needed

    Is there a 32 bit version?
    Dave Mason
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  3. #3
    "Certified" Alphaholic Stan Mathews's Avatar
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    Default Re: Amyuni Driver Issues - help needed

    The Amyuni printer driver should be installed as part of the normal Alpha program install. Have you tried reinstalling AA?
    There can be only one.

  4. #4
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    Default Re: Amyuni Driver Issues - help needed

    yes, several times. It seems to install without any errors, however the Amyuni printer driver is not installed.

  5. #5
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    Default Re: Amyuni Driver Issues - help needed

    The Amyuni inf file seems to cater for 32-bit as well as 64-bit OSs. See the excerpt below:

    [AmyuniDocumentConverter500.NTx86]
    "Amyuni Document Converter 500"=Install_32,LPTENUM\AMYUNI-AmyuniDocumentConverter500

    [AmyuniDocumentConverter500.NTamd64]
    "Amyuni Document Converter 500"=Install_64,LPTENUM\AMYUNI-AmyuniDocumentConverter500

    [Install_32]
    CopyFiles=ACFPDF_32
    DataSection=ACFPDF_DATA
    RegisterDlls=CDINTFDLL_REG

    [Install_64]
    CopyFiles=ACFPDF_64
    DataSection=ACFPDF_DATA
    RegisterDlls=CDINTFDLL64_REG

    I tried a clean install of AA on my Windows 10 (64-bit) desktop. It installed the Amyuni driver correctly. So I don't think it is a 32 bit vs 64 bit problem. It seems to be something with my Windows 7 laptop setup. Not sure what it could be.....

  6. #6
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Amyuni Driver Issues - help needed

    Try an install outside of the Program Files folder.
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
    See our site for Alpha Support, Conversion and Upgrade.

  7. #7
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    Default Re: Amyuni Driver Issues - help needed

    Ended up getting a new laptop with Windows 10 installed. (my old one was on the way out anyway).

    Installed AA from scratch, and the Amyuni driver installed without any issues.

  8. #8
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Amyuni Driver Issues - help needed

    (my old one was on the way out anyway)
    I can't get away with that excuse any more. Tried it with a helicopter but she noticed.
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
    See our site for Alpha Support, Conversion and Upgrade.

  9. #9
    Volunteer Moderator Steve Wood's Avatar
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    Default Re: Amyuni Driver Issues - help needed

    I had a malfunctioning printer driver today. If anyone runs into this problem again I found the only way that worked for me was to open an Interactive Window on the Alpha server and then enter:

    ?A5_InstallAmyuni()

    Wait for it to reply .t.
    Steve Wood
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  10. #10
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    Default Re: Amyuni Driver Issues - help needed

    Thanks Steve. Your solution with the interactive window worked quickly and seamlessly for me. Simply reinstalling AA on a W10 system didn't work.

  11. #11
    Volunteer Moderator
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    Default Re: Amyuni Driver Issues - help needed

    Quote Originally Posted by draz9 View Post
    Thanks Steve. Your solution with the interactive window worked quickly and seamlessly for me. Simply reinstalling AA on a W10 system didn't work.
    FWIW - I have had success with running Alpha in Admin mode (right click the program) and then printed something.

    Does a magically reset of permissions.

    Exit Alpha and then return to normal mode.
    Al Buchholz
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