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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Problem adding new user to web security

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    Problem adding new user to web security

    Hi,
    I'm sure I'm doing something stupid, but suddenly I can't successfully add a new user to my Web Security. I can add the user, connect him to various groups, but he can't then log in. When I go back to edit him in the Web Security area, I keep getting an incorrect password message. I have tried deleting the new user and adding another - three times - and each time I can't edit him as it says incorrect password. I have tried various lengths of user name and password to no avail.

    Apart from not being able to edit the new user, he obviously keeps getting incorrect password messages when he attempts to login into any secure pages. Not sure what's happening as I've been adding/editing users for many years.

    I look forward to your comments,

    Kind regards,

    Larry

    #2
    Re: Problem adding new user to web security

    Could this be a V12 issue? I also note that "Update component security groups" is high-lighted in bright yellow - could this be relevant to my issue?

    Comment


      #3
      Re: Problem adding new user to web security

      I still have this problem, i.e. I'm not able to successfully add a new user. I have tried the "Update component security groups" to no avail. In summary, all my existing users can login to .a5w pages with their passwords, but new users cannot, nor can I amend these new users as I get a password incorrect message - even though I've just created it!

      Comment


        #4
        Re: Problem adding new user to web security

        Larry,
        Could the issue be the way you are adding the user?
        How are you adding the new user(s)?
        Jay
        Jay Talbott
        Lexington, KY

        Comment


          #5
          Re: Problem adding new user to web security

          Hi Jay,

          Thank you for the response. I guess I am doing something wrong as I appear to be the only person with the problem.

          I hadn't had the need to add any users since I was using V11, so it's not something I do a lot of. My method is:

          From the Web Control Panel, select Web Security, Users and Groups, Add User. Then I provide a six digit ID and PW. Then I publish all of my files. Then go to my browser and try to login to a page which requires a login - and I am told that my login information is incorrect.

          If I then return to the user security, and click amend user, the displayed PW functions (******), however if I type in exactly what I typed before it says that my PW is incorrect. It feels like I'm saving something different to that which I'm typing... I guess I'm forgetting something fundamental.

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