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Thread: Uploaded images rotated

  1. #1
    Real Name
    Andrew Sullivan
    Join Date
    Sep 2008
    Guelph, ON

    Default Uploaded images rotated

    Hi All,

    I haven't experienced this before - I've uploaded plenty of images over the years and have other UX's operating on the same server working as expected. I recently created a new UX with an image upload. It automatically rotates any images which are natively portrait orientation but doesn't do it to landscape images. Any ideas?



  2. #2
    Real Name
    Sean OKelly
    Join Date
    Sep 2015
    Charleston, WV

    Default Re: Uploaded images rotated

    Hi Sully. What method are you using to upload images? Are you storing in Alpha, IIS, S3 or something else?

  3. #3
    "Certified" Alphaholic NoeticCC's Avatar
    Real Name
    Andrea Gill
    Join Date
    Nov 2007
    Golcar, West Yorkshire, UK

    Default Re: Uploaded images rotated


    Think this has something to do with EXIF information on rotation for portrait photos taken on some devices not being recognised, it goes away when you resize them to 100%

    Initial workaround was open them in an editing program, resizing by 1% then saving again - but to automate it the below worked for me (except for where photos were genuinely taken sideways like of paper documents lying on a table)

    a5_runImageMagicCommand(newpath,newpath,"-auto-orient -resize 100%")

    This took care of the issue for images that are copied in the background by a runtime app, in both reports and the image gallery on the Alpha server.

    This page has been useful to see what is going on, the offending photos taken on certain Samsung tablets were rotated 90 Degrees but the embedded images were sideways, devices without this problem had the rotation information BUT the embedded image was portrait.
    Last edited by NoeticCC; 12-13-2017 at 03:59 AM.

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