Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

Server problems

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #16
    Re: Server problems

    Update - yeah, I've proved that I cannot update the AEX on S1, at least. S1 has both development/publishing installation, and an A5 instance of the classic server. For two days now I've been trying to update a couple functions and publish an updated AEX to be used, but it's not having it. I can see the new date/time on the AEX in the webroot, but none of the changes are taking effect, including some simple save_to_file trace text to see if anything's happening. I've gone as far as re-booting the server, and no joy. I'll bet this publishing problem is/was related to the rest of the problems below and why I couldn't just publish my way out of the situation.

    So, what does one do when the AEX won't update?
    -Steve
    sigpic

    Comment


      #17
      Re: Server problems

      I recall having a similar situation a while back. When I published it looked as though it was successful but wasn't. The only way I could get the updates to work was to delete all of the files in the web root then republish.
      Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

      Comment


        #18
        Re: Server problems

        Steve,
        Given the latest information you posted, my guess would be that Windows Prefetch area needs to be cleaned out.

        https://helpdeskgeek.com/help-desk/d...dows-prefetch/

        Comment


          #19
          Re: Server problems

          Well, I tried a version of Frank's suggestion. Live server so I had to move quickly and small: I renamed the existing .aex so I'd have it, and quickly created a new one, then further cleared the server aex cache. No joy.

          And Rich, it appears from what I can tell the prefetch isn't enabled on Windows servers - this is a Windows 2012 server but the suggestion/solution would be consistent with the problem.
          -Steve
          sigpic

          Comment


            #20
            Re: Server problems

            Steve,
            Have you checked for multiple folder locations containing your .aex file on the server? What about the ProjectProperties.projectProperties file, does it contain a path to the .aex file? On my server it contains just the aex file name, no path. I see WAS has two configuration items dealing with AEX in the instance.xml file that A5Server is started with: 1) AEXInMemory.Active, and 2) AEXInMemory.MaxSize.

            Comment


              #21
              Re: Server problems

              Don't see any problems. It's interesting - I can update components and A5W pages just fine (did both today). But getting the server to see a new AEX and it's changes? Not happening.
              -Steve
              sigpic

              Comment


                #22
                Re: Server problems

                Can you examine the contents of the aex file on the server to see if it has the changes? I have never tried opened an aex file. Maybe you can compare the two files with a utility that does that. If it matches then it really seems like it has to be an Alpha issue.
                Another thought. Can you map the webroot and copy and paste the file to the server.
                Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

                Comment


                  #23
                  Re: Server problems

                  All functions in the aex are encrypted - not sure anything would come of this.

                  I'm not sure what you mean or what might be achieved with "map the webroot and copy and paste the file to the server."

                  Thanks
                  -Steve
                  sigpic

                  Comment


                    #24
                    Re: Server problems

                    Something seems odd here with this AEX file. Maybe this will help:
                    https://www.alphasoftware.com/docume...pplication.xml
                    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

                    Comment


                      #25
                      Re: Server problems

                      That's a decent primer on the AEX Charles. Alpha will tell you the server now recognizes any updated AEX without clearing the cache but my experience is different. Nothing here though I don't know and haven't tried.
                      -Steve
                      sigpic

                      Comment


                        #26
                        Re: Server problems

                        Originally posted by Steve Workings View Post
                        I'm not sure what you mean or what might be achieved with "map the webroot and copy and paste the file to the server."
                        Thanks
                        I have my webroot on my server mapped to a drive on my desktop. I can copy and paste files just like it was a local drive. I can do it also from a remote location with RDP.
                        I had a time when I published files and the publish process completed OK but the files on the server were not reflecting the changes. I couldn't figure out what the problem was i thought perhaps it was a cache issue. I started examining the files and found out that only the date was changing not the size even though the newly published files were larger. I finally deleted all of the files in the webroot on the server and republished and the problem went away and has never happened again.
                        Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

                        Comment


                          #27
                          Re: Server problems

                          Well, I was one official build behind so I took a chance and upgraded to the current build. Now the servers recognize the AEX changes. I still don't know why the trouble, but it's over, thought I'd put a period on this one.

                          So I'd say if this happens again (to me or anyone) start with a (re)install of the server patch. And if you have a good copy of the webroot, use that to replace your current webroot - sort of what Frank is suggesting that something is/was amiss there.

                          Thanks for all input and time.
                          -Steve
                          sigpic

                          Comment

                          Working...
                          X