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Thread: Runtime Booting File Slowly

  1. #1
    Member
    Real Name
    Amanda Vogt
    Join Date
    Apr 2015
    Posts
    18

    Default Runtime Booting File Slowly

    Hi,

    I have multiple computers that have started taking 30 seconds or longer to open up a runtime version of the Alpha file we use at work.

    What could be causing the file to take so long to load on those computers? I have no problem getting the developer version to launch very quickly on my computer, and other computers with runtime are loading just as quickly. We have 20 computers in the building using runtime off the same server.

    Thoughts/Suggestions?

    -Amanda

  2. #2
    Moderator
    Real Name
    Alan Buchholz
    Join Date
    Oct 2000
    Location
    Delavan, Wisconsin
    Posts
    9,562

    Default Re: Runtime Booting File Slowly

    Amanda

    Lots of questions.

    server specs

    network specs

    all users running a terminal session on the server?
    or are they running a client/server session where Alpha is on their local machine and database is on the server?

    do X number of machines startup reasonably and then X + 1 (and beyond) start slower?
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.

  3. #3
    Member
    Real Name
    Jon P Moody
    Join Date
    Nov 2016
    Posts
    145

    Default Re: Runtime Booting File Slowly

    Amanda, I had similar problem recently which was down to a missing database table on the runtime system. Alpha was searching for the missing file(s) for what seemed an age before timing out.

    The missing table(s) weren't required so I deleted them from the control panel and all was OK.

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