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Login Issues in different Browsers

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    Login Issues in different Browsers

    I have a problem that I have been unable to figure out. Some users can login fine to the system with any browser. Some can use IE but not Chrome. Some can't use any browser. On these computers, if someone else logs in it works for them. The ones that don't work can sometimes use a different computer to log in. This has been going on for months now. I do use session vars, but I even added a redirect page to clear all before login.

    Any ideas would be great.

    #2
    Re: Login Issues in different Browsers

    I have had problems logging in today, it was fine previously. Also, this site wouldn't load initially then took a very long time to load.

    Comment


      #3
      Re: Login Issues in different Browsers

      There isn't a lot to go on here. What happens when a user can't login?? What's happening at that time? A user name and password is typed, login is pressed, now what happens?

      Also, is this a web app or mobile? What version of Alpha are you using right now? When did this problem start happening? Was it after an update you did maybe?

      I think we need a lot more specifics before we can't speculate as to what might be going on.
      Mike Brown - Contact Me
      Programmatic Technologies, LLC
      Programmatic-Technologies.com
      Independent Developer & Consultant​​

      Comment


        #4
        Re: Login Issues in different Browsers

        Using a WebApp. They get the main menu, but only the parts that don't require a login. None of the session vars are set. We switched to live on this app on 1/1/2018 it has been going on since then. Tabbed UI. Buttons are shown or not based on security. If they get buttons it redirects them to the login page in a tab.

        Comment


          #5
          Re: Login Issues in different Browsers

          So you're using integrated login feature with a tabbed ui then?
          Mike Brown - Contact Me
          Programmatic Technologies, LLC
          Programmatic-Technologies.com
          Independent Developer & Consultant​​

          Comment


            #6
            Re: Login Issues in different Browsers

            yes. SQL backend and security tables "built" by alpha

            Comment


              #7
              Re: Login Issues in different Browsers

              Login happens is server so it has nothing to do with browsers. Server creates an session and sends cookie to browser. Then browser has to accept this cookie.
              Other problems are due to invalid user permissions (if they can login).

              Comment


                #8
                Re: Login Issues in different Browsers

                That is what I thought also. Only a user can login fine from another machine or browser, so it's not invalid user permissions. And we have cleared cookies and even reinstalled chrome. same results.

                Comment


                  #9
                  Re: Login Issues in different Browsers

                  So is the case that same user can not login from any computer using chrome. Hard to believe.

                  Comment


                    #10
                    Re: Login Issues in different Browsers

                    No a user could switch computers or switch browsers(sometimes) and login fine.

                    Comment


                      #11
                      Re: Login Issues in different Browsers

                      So this is just a browser problem and has nothing to do with your program.

                      Comment


                        #12
                        Re: Login Issues in different Browsers

                        I'm not sure, why will Alpha work with one chrome browser, and not another? On some computers it is even one user that can't login with chrome, but other users on the same computer in the same chrome can login fine.

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