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Difficulty tracing a Record Locked by another session error

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    Difficulty tracing a Record Locked by another session error

    An odd situation has arisen which I haven't come across before - with seemingly only one form open, and no visible activity at the desktop - the error suggests that the record is open for editing in another form.
    Just looking for ideas as to what it might be.

    Situation;
    1 user, 1 table, 1 form
    Multiple tick and radio button boxes, lots of updatable fields.
    App runs on a network server
    User opens a record and it may be some time before the changes are made (an hour or so? ) and the record actually saved
    User is adamant that a second instance of the form has not been opened

    Suspicions
    As several people have mentioned, this is usually associated with two forms or the record being open to edit the record at the same time.
    In addition, entering a tick in a logical field also sets the record to being locked unless it is actively saved, so that is being covered by the logic introduced as shown below.

    What has been tried
    A forum member has set the tick boxes and radio buttons to save the record OnChange of state
    I have proven that two forms can be open at the same time and access the same record PROVIDED that neither is open for edit.

    So far so good, so now the question;
    I have a suspicion that the form on the DT is actually being refreshed and creates a different form instance, thereby presenting 1 form when 2 are open although one is not visible. Is this possible?
    See our Hybrid Option here;
    https://hybridapps.example-software.com/


    Apologies to anyone I haven't managed to upset yet.
    You are held in a queue and I will get to you soon.

    #2
    Re: Difficulty tracing a Record Locked by another session error

    Ted what we need to know and don't yet, is HOW the form is opened.
    Robin

    Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

    Comment


      #3
      Re: Difficulty tracing a Record Locked by another session error

      As in?
      We don't have the full picture, granted, but an open form should show on the Window bar.
      See our Hybrid Option here;
      https://hybridapps.example-software.com/


      Apologies to anyone I haven't managed to upset yet.
      You are held in a queue and I will get to you soon.

      Comment


        #4
        Re: Difficulty tracing a Record Locked by another session error

        Are you sure? If you use a script to load a form in memory but do not continue to show it - does it display on the window bar? I don't use Action Scripts very often, so don't know if it is a two step process if used. I guess I could test it...
        Robin

        Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

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