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Playing Video Causes Mobile App To Crash

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    #1

    Playing Video Causes Mobile App To Crash

    I have a UX component that I have several video players in. Each video player is being a assigned a url to play which is pointing to a video stored on Amazon S3. In the mobile app that is built through phone gap, the videos are half playing and causes the app to completely crash. When I take that same UX component and put it in an a5w page, the videos play fine. The videos were playing fine in my phone gap built moible app and I havent made any changes. Any ideas what could be causing the videos not to play and crashing the mobile app?
    Tags: None
    #2
    Re: Playing Video Causes Mobile App To Crash

    Dont know if upgrading to IOS 12 did something or not.

    Comment

      #3
      Re: Playing Video Causes Mobile App To Crash

      Thinking it might be a internet connection issue. Seems when the smartphone's internet connection is slow, it cant load the video from S3 fast enough and causes the app to crash. Does this sound reasonable? What would be a good way to stop this, do the video player so it has an offline mode?

      Comment

        #4
        Re: Playing Video Causes Mobile App To Crash

        See: https://aws.amazon.com/cloudfront/streaming/
        Bob Moore


        Comment

          #5
          Re: Playing Video Causes Mobile App To Crash

          Tried Cloudfront but my app is still doing the same thing. It tries to play the video but sometimes it cant and causes the app to completely close (crash). Not sure if it is a bug with my alpha development version?

          Comment

            #6
            Re: Playing Video Causes Mobile App To Crash

            Are you actually Streaming from CloudFront... or simply using CloudFront to point to S3 Videos?

            Comment

              #7
              Re: Playing Video Causes Mobile App To Crash

              Just using CloudFront to point to my S3 Videos. Should I be using a CloudFront url in the video player instead of the S3 url?

              Comment

                #8
                Re: Playing Video Causes Mobile App To Crash

                You've set up CloudFront... but you're not using CloudFront... is that right? The URL you're using is going directly to S3.

                So... why set up CloudFront?

                Comment

                  #9
                  Re: Playing Video Causes Mobile App To Crash

                  Thought it just helped cache the S3 bucket using S3 URL. I am assuming that is wrong. Where do you find what URL you assign to use CloudFront?

                  Comment

                    #10
                    Re: Playing Video Causes Mobile App To Crash

                    Unless you're using CloudFront Streaming there is no point in using CloudFront just to point to S3... it's exactly the same as pointing directly to S3. The only reason do to this is to mask S3, and add security to S3, which CloudFront can get through. Using CloudFront to simply point to S3 simply ensures a public URL to private S3. All you're doing is adding another layer to get exactly the same results.

                    The CloudFront docs and setup show you the URL to use. But, unless you're using Streaming, there's no point.

                    Comment

                      #11
                      Re: Playing Video Causes Mobile App To Crash

                      As you see in this thread Bob Moore said to use CloudFront to solve my Video not playing and crashing my app. Are you saying that you have to setup streaming in CloudFront? If so, how? If not, what would you suggest in order to get better playing with video from S3? Ever since my app was built, it does not pick up the video the first time a item is clicked in a list control to bring up the video player and play the video, you have to go back and click the list control item again to get the video to play. Seems it doesnt set the URL correctly the first time, not sure if it is a bug and causing the other issue too.

                      Comment

                        #12
                        Re: Playing Video Causes Mobile App To Crash

                        Instead of trying to do streaming yourself, I think you may be better of using an existing streaming service... like Vimeo. I've not used Vimeo in a PGB App but I'm going to have a look.

                        The Alpha, Other Controls, VideoPlayer control supports Vimeo... although it's a very old control... so not sure how well it's held up for video over the years.

                        Comment

                          #13
                          Re: Playing Video Causes Mobile App To Crash

                          The way I have it coded now, is if a user submits a video an AJAX callback occurs in which I have some XBasic to update a database field with the url to the video in S3. If I move it to Vimeo, will I be able to update the URL in my database with the url to the video in Vimeo? Or will I have to do everything manually?

                          Comment

                            #14
                            Re: Playing Video Causes Mobile App To Crash

                            Unsure... I haven't tested Vimeo yet. However, wouldn't you have more or less the the same problem using CloudFront Streaming?

                            Comment

                              #15
                              Re: Playing Video Causes Mobile App To Crash

                              Since it seems CloudFront brings nothing to the table, then why use that? I just have it coded to stream directly from S3.

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