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Problem running Alpha Anywhere Application Server

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    Problem running Alpha Anywhere Application Server

    I have installed both Alpha Anywhere and Alpha Anywhere Application Server onto a Windows 2012 Server. Alpha Anywhere runs fine with the Development Server. However when I try and load the Application Server it comes up with a message at the bottom right (task bar) stating

    Alpha Anywhere Application Server V12 (unlicensed)

    The server is stopped followed by
    The server is running

    The above messages disappear after 3 to 4 seconds and nothing happens.

    In the task manager it is only showing as a background Process.

    Any help will be much appreciated.

    Regards

    Raj

    #2
    Re: Problem running Alpha Anywhere Application Server

    The Application Server runs with no UI, so what you are seeing is correct. There is a systray icon, which may be hidden by Windows default settings, which you can use to configure your server.

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

    Comment


      #3
      Re: Problem running Alpha Anywhere Application Server

      Thank you Lenny.

      Will try it when back at the server and let you know.

      Kind regards

      Raj

      Comment


        #4
        Re: Problem running Alpha Anywhere Application Server

        Hi

        I have upgraded both Alpha Development and Alpha Application server to built 5667-5254. My users can access the web application on a Windows 2012 Server when the Development Server is running. However when I exit the development Server and start the Application server on the same Windows Server, my users cannot access the Web Application any more.

        Any help in solving this problem will be much appreciated.

        Regards

        Raj

        Comment


          #5
          Re: Problem running Alpha Anywhere Application Server

          Make sure your app server settings match that of your development app server.
          Mike Brown - Contact Me
          Programmatic Technologies, LLC
          Programmatic-Technologies.com
          Independent Developer & Consultant​​

          Comment


            #6
            Re: Problem running Alpha Anywhere Application Server

            Thanks Mike.

            Yes, the Development Server and the Application Server settings are identical.

            Raj

            Comment


              #7
              Re: Problem running Alpha Anywhere Application Server

              Maybe the port wasn't released by the development WAS. I've had that, many times, before on my dev. machine. Try rebooting the server then only starting the app server.
              Mike Brown - Contact Me
              Programmatic Technologies, LLC
              Programmatic-Technologies.com
              Independent Developer & Consultant​​

              Comment


                #8
                Re: Problem running Alpha Anywhere Application Server

                Okay, will try that and let you know.

                Thanks

                Raj

                Comment


                  #9
                  Re: Problem running Alpha Anywhere Application Server

                  AA Developer server runs bind to localhost and so does also unlicensed AA server (post #1). So where your users use (#4) server?

                  Ken

                  Comment


                    #10
                    Re: Problem running Alpha Anywhere Application Server

                    Please note that both AA developer and AA Application are fully licensed.

                    Comment


                      #11
                      Re: Problem running Alpha Anywhere Application Server

                      Did you buy an extra server license for developer. Unless you did not then developer server can just bind to localhost.

                      Ken

                      Comment


                        #12
                        Re: Problem running Alpha Anywhere Application Server

                        Yes, I have a separate license for both the AA Developer and AA Application Server. Both of these are installed on my windows 2012 Server. I can also load either of these and they show as licensed and running. As they are both set to the same server port (443), I cannot have them running simultaneously.

                        My document root is set as C:\A5Webroot. Does this need to be set as an alias?

                        Regards

                        Raj

                        Comment


                          #13
                          Re: Problem running Alpha Anywhere Application Server

                          Originally posted by kkfin View Post
                          Did you buy an extra server license for developer. Unless you did not then developer server can just bind to localhost.

                          Ken
                          This is not correct. The Development Server binds to all addresses by default and it accepts remote connections in order to allow testing from mobile devices and other remote systems, even without a server license.


                          Raj - you should review the server's error log for additional details about why it is not starting up properly.

                          Lenny Forziati
                          Vice President, Internet Products and Technical Services
                          Alpha Software Corporation

                          Comment


                            #14
                            Re: Problem running Alpha Anywhere Application Server

                            Hi Lenny

                            Thank you for your reply. I have checked out the Windows Application Log for Alpha Application server and Development server and can't see anything obviously missing or in error.

                            What does "The server does not have a license installed so will be restricted to 5 sessions" mean. Although my users can access the host web application when the Development server is running. The problem is access to the web database with only the Application server running.

                            See below

                            Windows Application log for Alpha Anywhere Application server

                            The description for Event ID 0 from source Alpha Anywhere Application Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

                            If the event originated on another computer, the display information had to be saved with the event.

                            The following information was included with the event:

                            Alpha Anywhere Application Server Application Server/12.0 Build/5667-5254 has started and is using processor -1 for Xbasic.
                            The server is fully licensed and activated, and will allow unlimited sessions.
                            In the event of a server crash, a dump file named A5ApplicationServer.dmp will be created in one of the following locations:
                            C:\Program Files (x86)\a5V12 ApplicationServer
                            C:\Users\tjb14124\AppData\Local\Temp\2\AlphaAnywhere\p_1824
                            C:\Users\tjb14124\AppData\Roaming\Alpha Software\Alpha Anywhere Application Server Version 12


                            Windows Application log for Alpha Development Development Server

                            The description for Event ID 0 from source Alpha Anywhere cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

                            If the event originated on another computer, the display information had to be saved with the event.

                            The following information was included with the event:

                            Alpha Anywhere Development Server/12.0 Build/5667-5254 has started and is using processor -1 for Xbasic.
                            The server does not have a license installed so will be restricted to 5 sessions.
                            In the event of a server crash, a dump file named alpha5.dmp will be created in one of the following locations:
                            C:\Program Files (x86)\a5V12
                            C:\Users\tjb14124\AppData\Local\Temp\2\AlphaAnywhere\p_3020
                            C:\Users\tjb14124\AppData\Roaming\Alpha Software\Alpha Anywhere Version 12

                            Kind regards

                            Raj

                            Comment


                              #15
                              Re: Problem running Alpha Anywhere Application Server

                              So what does your post #10 actually mean?

                              Comment

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