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Thread: Printing on pre-printed forns

  1. #1
    Moderator drgarytraub's Avatar
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    Dr. Gary Traub
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    Default Printing on pre-printed forns

    I have various pre-printed forms that have been working great for years. All of a sudden, in the past few weeks, they is not printing correctly, i.e., it looks like scaling is turned on but it is not. I have turned scaling off and all margins are 0px.

    Why would this happen all of a sudden? Is there a change to the amunyi printer driver?

    Or does anyone have any suggestions as to where I can look or what I should try?
    Gary S. Traub, Ph.D.


  2. #2
    "Certified" Alphaholic
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    Default Re: Printing on pre-printed forns

    Did you change Alpha versions/builds?

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    "Certified" Alphaholic Ronald Anusiewicz's Avatar
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    Default Re: Printing on pre-printed forns

    Happy New Year Gary,

    If possible, what was changed in your system from reports printing correctly to reports printing wrong. Windows update? Alpha update?

    Undo any changes made prior to the reports not working properly.

    Does this only affect your pre-printed forms? What about normal reports. Are you printing from a browser? We've had issues where a setting
    would get changed in the browser shrinking the printed page. Not at work so I can't tell you the setting right now.

    You could try going to a restore point, if you have one, back when everything was working OK.
    Alpha Anywhere v3.5
    Version 12.3, Build 2999
    MySql56 & DBF's

    Alpha 4, 5, Anywhere

    Ron Anusiewicz

  4. #4
    Moderator drgarytraub's Avatar
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    Default Re: Printing on pre-printed forns

    David and Ron,

    I have not changed alpha build - using build 5028/5088.

    No windows updates, but yes firefox was updated do you think that is the issue?

    And Happy New Year to you too!!
    Gary S. Traub, Ph.D.


  5. #5
    "Certified" Alphaholic
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    Default Re: Printing on pre-printed forns

    Is Firefox the only browser you've been using? Does using Chrome exhibit the same behaviour?

  6. #6
    "Certified" Alphaholic Ronald Anusiewicz's Avatar
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    Default Re: Printing on pre-printed forns

    We have experienced printing issues with firefox.

    We would have to change the Scale: shrink to fit.

    Yours may have changed to something else.
    Upper right hand corner click on the menu, print, scale. You will see quite a number of choices.
    Alpha Anywhere v3.5
    Version 12.3, Build 2999
    MySql56 & DBF's

    Alpha 4, 5, Anywhere

    Ron Anusiewicz

  7. #7
    Moderator drgarytraub's Avatar
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    Default Re: Printing on pre-printed forns

    Hi guys,

    David: Even worse in chrome

    Ron: Scaling did not solve the problem

    But, what did fix the issue was uninstalling adobe acrobat reader and re-installing it. Now everything is printing where it should line-wise, but is shifted approximately 5 spaces to the left - I need it shifted to the right by 5 spaces. Is there an easy way to do that? Perhaps a setting in Adobe?
    Gary S. Traub, Ph.D.


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