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Thread: a5Helper_ReportTiming Not Recognized

  1. #1
    Member
    Real Name
    Virginia Witter
    Join Date
    May 2011
    Posts
    30

    Default a5Helper_ReportTiming Not Recognized

    I am getting the following Alpha Error when exporting reports to excel


    Report did not print Error reported was:
    Function: a5Helper_reportTimming was not recognized

    I recently update the servers to the newest release, but then had to put it back because of publishing issues, since I did that now my export reports no longer word.


    Does Any one know what causes this?

  2. #2
    "Certified" Alphaholic
    Real Name
    David Kates
    Join Date
    Apr 2008
    Location
    Unionville, ON
    Posts
    7,537

    Default Re: a5Helper_ReportTiming Not Recognized

    You mention that you updated the servers to the newest release... but did you also update your development version as well? Both server and development must be on the same build.

    What build did you update from and to?

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