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Thread: Help sending html email

  1. #1
    Member
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    David Montgomery
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    Default Help sending html email

    I have been using Alpha since v5. I am now using Alpha Anywhere with the latest patch - build 5667_5254

    I am not a developer or programmer, just a business man with an adequate knowledge of xbasic for my own needs.

    I have developed a very workable and fairly complex database for my company and have no problem sending email using email_client_external().

    I would like to improve the appearance of the emails with html content. I send personal emails to a particular client, not bulk emailing.

    I can't find anything in the help documentation that offers any real direction or instruction

    Please help
    David Montgomery

  2. #2
    "Certified" Alphaholic Ted Giles's Avatar
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    Ted Giles
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    Default Re: Help sending html email

    Try this.
    Look for the online AA documentation.
    Search Email
    See Html instructions.
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
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  3. #3
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    Default Re: Help sending html email

    Quote Originally Posted by Ted Giles View Post
    Try this.
    Look for the online AA documentation.
    Search Email
    See Html instructions.
    Ted, thank you for your response.

    I've read that several times. Can't seem to make it work.

    Considering Constant Contact, but it appears they are for bulk mailing. I need to send personalized emails to individual clients.

    Any further advice would be greatly appreciated!
    David Montgomery

  4. #4
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    Gregg Schmidt
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    Default Re: Help sending html email

    David,

    Open up about exactly what you're trying to accomplish.
    Provide examples of what you've tried as well as sample data
    (I understand most people are dealing with confidential data, but
    that doesn't mean they can't "sanitize" it for help.

    These few simple steps will go a long way towards getting an
    answer that is more helpful than "rtfm".

    Gregg

  5. #5
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    @David. It's Easter break over here so I will get a chance to try the rtfm solution as Greg so nicely puts it, Tuesday.
    @Greg. Now we have established that rtfm is either unclear of unworkable, we can explore.
    I don't think David needs to send anything, we just need to work out how to show html content, presumably special text and images, in an email developed using Alpha.
    Ted Giles
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    http://ec12.example-software.com//
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  6. #6
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    Default Re: Help sending html email

    Hey Ted,

    I am pretty sure I suggested supplying more information so that we could respond with something other than "rtfm".
    I sincerely believe that everyone makes an attempt to rtfm before posting questions here, but either can't find the
    topic in the manual, or can't generate a solution provided by the information in the manual.

    David,
    I send html emails all the time using alpha products.
    I suggested sharing code and sanitized data so that we (even me sometimes) have a better chance of seeing
    where you're having issues.

  7. #7
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    Why not just send David an email template with images and special text/colour etc so he can pull it apart and try it?
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
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  8. #8
    "Certified" Alphaholic
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    Default Re: Help sending html email

    There's too many unknowns.
    You and I know the manual actually describes things pretty good for this topic.
    That leads me to believe there is something wrong in the implementation.

    A person learns far more from corrected mistakes than given answers.

  9. #9
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    Sometimes it is better to give a man a fish first to keep him alive, and then teach him how they are caught.
    Ted Giles
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    http://ec12.example-software.com//
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  10. #10
    "Certified" Alphaholic
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    Default Re: Help sending html email

    You gave a fish.

  11. #11
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    Lol!
    Looked like a hook to me!
    Ted Giles
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    http://ec12.example-software.com//
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  12. #12
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    David, you are changing the Message Type to HTML aren't you?
    The options are Plain or HTML

    Suggest you try creating an email, changing the Message Type and when you fire up the email, you have the option to insert text/picks etc.
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
    See our site for Alpha Support, Conversion and Upgrade.

  13. #13
    "Certified" Alphaholic
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    Default Re: Help sending html email

    2019-04-23_14-10-49.png
    There's always the parts that people seem to forget about.
    I ask for code because it often shows the problem even if I missed part
    of it during my initial read.

    I don't know how you are passing the html code through to the email, but
    I suspect (without any proof) that you are most likely trying to send
    some kind of attachment, which according to the documentation, will
    disable the html appearance being sought.

  14. #14
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: Help sending html email

    All we need now, is David!
    Ted Giles
    Example Consulting - UK
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    http://ec12.example-software.com//
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