This one has me stumped. I have lots and lots of web-based applications and they have all been working fine for many years, but within the past six months, this one particular grid/table has been having continual issues. It's a time card application, where each employee has records pre-entered for the next 10 years, and all he or she has to do is open that particular day and edite the field(s) that need to be updated. (see screenshot below) In other words, the user is not actually entering any new records, he/she is just editing fields.
Screen Shot 06-20-19 at 04.55 AM.JPG
The problem is that sometimes it works fine, but more often than not, after the user updates one particular day, when he/she moves to the next day and tries to update that record, the data disappears from the web grid after clicking the submit button, and does not get entered. Sometimes (if the user is lucky) he/she will be able to get two or three days updated before it stops working, and sometimes only one day. It has no rhyme or reason to it. But when it does stop taking entries, if the user waits a while and comes back to the application, it will usually work again for one or two more updates, then it stops again.
While looking at the table after a user has tried (and failed) to make an update, I noticed this message on the screen:
Screen Shot 06-20-19 at 04.37 AM.JPG
But I have no idea why it is saying the user does not have permission, and when I click on the "Why" button, it opens another box but has no explanation:
Screen Shot 06-20-19 at 04.47 AM.JPG
Has anyone encountered this message? And if so, do you have any idea how to fix it?
Thanks,
Rich
Screen Shot 06-20-19 at 04.55 AM.JPG
The problem is that sometimes it works fine, but more often than not, after the user updates one particular day, when he/she moves to the next day and tries to update that record, the data disappears from the web grid after clicking the submit button, and does not get entered. Sometimes (if the user is lucky) he/she will be able to get two or three days updated before it stops working, and sometimes only one day. It has no rhyme or reason to it. But when it does stop taking entries, if the user waits a while and comes back to the application, it will usually work again for one or two more updates, then it stops again.
While looking at the table after a user has tried (and failed) to make an update, I noticed this message on the screen:
Screen Shot 06-20-19 at 04.37 AM.JPG
But I have no idea why it is saying the user does not have permission, and when I click on the "Why" button, it opens another box but has no explanation:
Screen Shot 06-20-19 at 04.47 AM.JPG
Has anyone encountered this message? And if so, do you have any idea how to fix it?
Thanks,
Rich
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