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Thread: Anyone else getting WAS license activation errors?

  1. #1
    Member
    Real Name
    Nate Marler
    Join Date
    Apr 2018
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    17

    Default Anyone else getting WAS license activation errors?

    Our WAS server just started sending activation alerts

    "The server was unable to renew activation for the license ***. This means that this server may not operate in a properly licensed mode if restarted."

    Wondering if anyone else is seeing similar errors

  2. #2
    Member
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    Nate Marler
    Join Date
    Apr 2018
    Posts
    17

    Default Re: Anyone else getting WAS license activation errors?

    Alpha has acknowledged a problem with the activation system...

    ---------- Forwarded message ---------
    Date: Tue, Sep 24, 2019 at 1:10 PM
    Subject: Re: Is the Alpha License system healthy?
    To: Nathaniel Marler

    Nate, the activation system is currently experiencing degraded performance. We are aware of the issue and working diligently to resolve it as quickly as possible.

    Your current servers will not experience any interruption in service if they are not restarted. If they are restarted for any reason, they will attempt to contact the activation system at that time and will depend on a successful response in order to operate successfully. If it is not successful, it will continue to retry until it succeeds.

  3. #3
    Member
    Real Name
    Nate Marler
    Join Date
    Apr 2018
    Posts
    17

    Default Re: Anyone else getting WAS license activation errors?

    Update...

    ---------- Forwarded message ---------
    Date: Tue, Sep 24, 2019 at 4:13 PM
    Subject: Re: Is the Alpha License system healthy?
    To: Nathaniel Marler

    It has been running all along, but responding slowly. Performance has not yet been fully restored but we are still working on it.

  4. #4
    Member
    Real Name
    Nate Marler
    Join Date
    Apr 2018
    Posts
    17

    Default Re: Anyone else getting WAS license activation errors?

    Resolved...

    ---------- Forwarded message ---------
    Date: Wed, Sep 25, 2019 at 6:55 AM
    Subject: Re: Is the Alpha License system healthy?
    To: Nathaniel Marler

    The activation system performance has been fully restored and is now operating normally. I apologize for the inconvenience this has caused.

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