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Thread: WEB2CAL stuck on Loading.... Please Wait

  1. #1
    Member
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    Sylvain Amyot
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    Default WEB2CAL stuck on Loading.... Please Wait

    Hi have check with Web2cal my license are good.
    The calendar loads partially see attached image.
    I cleared the published history, re published all files to make sure, and it stills hangs.
    I have the Alpha version : 12.4.6.1.6 build 6348 System Addins: build 5409
    MSQL SERVER.
    In preview mode locally everything works just fine.
    only on my server it does this.

    I read all the other threads about this nothing they say helped.
    Anyone had this problem..
    Really dont know what to do next.
    Thanks

    web2cal.PNGweb2cal.PNG

  2. #2
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    the first thing I would do is check the data in the tables - that is of course if your NOT using the same database testing in both locations.
    When you say "preview" mode, is that live or working? You might want to elaborate more...

    There could be several issues at play, the more you offer the better help you'll get. Personally, I could never get web2cal to work. I went with coltz calendar, no regertz
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

  3. #3
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    Sylvain Amyot
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    I created a test calendar with just the basics, put one calendar in the calendar table, and one in the event calendar using the calendar in live preview.
    I am using the same database for both locations, it works in Live Preview and localhost on chrome.
    I have let alpha create the tables form me. i publish all files then copy over to my server it and it just hang there loading.
    I know the license works because if I change 1 character in the license it brings the web2cal website instead of the calendar.
    I am trying to think what is different from Live Preview locally and when its on the server! I have the correct version of the server that match the local version I have.

    using the same live Database. My windows server is up to date with all of windows updates. I even change the date format on the server to match the calendar date format yyyy-mm-dd
    now I check in the alpha javascript for the calendar and notice the version is : var WEB2CAL_VERSION_INFO = "2.0-67";
    I know that Web2cal is now on version 3.0 maybe alpha should update the version that comes with it.
    thanks
    Last edited by samyot; 01-24-2020 at 08:53 AM.

  4. #4
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    Well, you certainly have a lot of the usual suspects ruled out with that last post. Any errors showing in dev tools?
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

  5. #5
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    No errors what so ever. it should be a walk in the park.
    these are the tables in
    my MYSQL VERSION:

    protocol_version 10
    version 5.1.73-community
    version_comment MySQL Community Server (GPL)
    version_compile_machine ia32
    version_compile_os Win32

    CREATE TABLE `testcal2` (
    `GroupId` decimal(7,0) NOT NULL,
    `Name` char(20) NOT NULL,
    PRIMARY KEY (`GroupId`)
    ) ENGINE=InnoDB DEFAULT CHARSET= utf8;


    CREATE TABLE `testevent` (
    `EventId` int(11) NOT NULL AUTO_INCREMENT,
    `GroupId` decimal(7,0) NOT NULL,
    `EventName` char(100) NOT NULL,
    `StartTime` datetime NOT NULL,
    `EndTime` datetime NOT NULL,
    `AllDay` decimal(1,0) NOT NULL,
    `EventDesc` longtext NOT NULL,
    `Notes` longtext NOT NULL,
    PRIMARY KEY (`EventId`)
    ) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8;

    The only thing is I remember reading something about UTF8 but all my other tables in my application are using UTF8 without problems.

    I am really at a lost.

  6. #6
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    I think the next step is to send a sample UX as a bug report, explaining your situation. I can tell you from past responses that usually if it works in live preview - it should work on the server, however, I noticed a similar issue with a previous version of AS (3044 - 4041) reported in the forums back in 2012 so perhaps it is on their end.

    I just looked back at the chain of emails regarding my issue - it's pretty much the same as yours. in the chain of emails I referenced my trace error log in AS server and there was a path issue being reported at the time but again it was never resolved and in the end I went with Coltz calendar
    The issue which selwyn agreed was that the js files were loading correctly but reported as a 404 error in the trace error log file. The specific problem which he noted was NOT normal, was that the url was duplicated and therefore not found for the js files, the following is an excerpt.

    [Sun Dec 01 22:02:42 2013] [error] (Not Found: C:\Inetpub\Vhosts\Nwcopro2.Secureserver.Net/Nwcopro\Alpha5\C:\Inetpub\Vhosts\Nwcopro2.Secureserver.Net\Nwcopro\Alpha5\javascript\jq_cal\locale\locale_fr.js) The requested URL /C:/Inetpub/Vhosts/Nwcopro2.Secureserver.Net/Nwcopro/Alpha5/javascript/jq_cal/locale/locale_fr.js was not found on this server.
    It was looking in the wrong place for the requested URL
    You may want to enable the trace log and see if anything is in there of a similar nature, if it is the same thing - well it was never resolved for me...
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

  7. #7
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    Thanks hope Selwyn will have the time to look at it.

    I really want to use this calendar it fits my needs.

    Thank you for you help

    Sylvain.

  8. #8
    "Certified" Alphaholic peteconway's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    He's away till the end of the month.
    Insanity: doing the same thing over and over again and expecting different results.
    Albert Einstein, (attributed)
    US (German-born) physicist (1879 - 1955)

  9. #9
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    I got the calendar to work now, web2cal made me a license based on the IP address of my server then it worked. the license based on the URL was causing problems. I will just put a forward on the URL to connect via the IP address not perfect but works.

    Thanks again Charles

    and looks like I wont have to bother Selwyn.

    Sylvain.

  10. #10
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    Just so you know, I followed your example and requested a new license based on my domain and it actually works now! I really have no plans on using it, but I might and thanks to you!
    I don't know what the original issue was but I did pay for the license and am glad it finally works as expected...now that said I still got to plug Jim Calendar. It was worth every penny and I would still highly recommend it!
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

  11. #11
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    I am glad that some good came out of this problem, If I had not purchased the license I most likely
    would of gone with Jim's Calendar, because now I realize that with Web2Cal there is no option to add
    recurring events, but the new version of web2cal can, I wish that Alpha would keep up with the new
    version that Web2cal offers. Now I have to figure out a way to add the recurring event to my calendar.
    and also I need to figure out how to intercept an event and span the event on multiple calendar if the number
    of attendee is greater then 6..

    I created a calendar for a bowling alley, each calendar is an alley so 1 to 29. If i reserve on bowling alley 10 from 7 to 10 am and the number of players (which is an added field in my event ux)
    is greater then 6 then I need to divide the attendee by 6 and automatically create an event on alley 11, 12 ... and so forth for the next 6. so if I input 18 persons in my event on alley 10 then
    i have to create the same event on (calendar) alley 11 and 12 automatically. In my logic I would have to verify if there is an event on those alley first so i can make sure that all 3 alley are side by side.

    if you think It would easier with Jim's Calendar then I might be inclined to purchase it and give it a try so I dont spend to much time figuring how I am going to do this.

    What your take on this.

    thanks.

  12. #12
    "Certified" Alphaholic CharlesParker's Avatar
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    Default Re: WEB2CAL stuck on Loading.... Please Wait

    Well like I said, it was easy to setup and Jim offers incredible support - I tweaked the heck out of mine and I like it better. I was able to add my own custom colors (that part wasn't simple) and I actually have 2 iterations of it to show different types of groups.
    Iuse mine in a saas application so users log in and edit their own events in the same calendar with different colors based on the user and status, the groups have been split up to show different types of events. Considering what your trying to do - you're going to really have to think about the setup of the calendar but me personally I wold go with Jim's but mostly because I know how to manipulate it and web2cal would require having to learn how to tweak it so again I would go the path of least resistance for me.
    I also tried the DXHTML calendar Jim built but it was too difficult for me to get a grip on for what I wanted. More than likely there are ways to get where you want to go with all 3 - it took me awhile regardless but like I said now I know how to work with it.
    You could use groups to show all lanes on one screen if you have the real estate - i have 9 different groups in one of my calendars. You would probably just set a filter to show each lane.
    I would build a ux with left menu and a button for each lane to draw the same calendar and in that way filter by lane using just one calendar. I would also set a calendar color for each employee to show who actually booked it/sold it so you could maybe later on look at sales by employee as well. Don't forget it's just a table and you can use that table to build reports or a dashboard later on as well
    NWCOPRO: Nuisance Wildlife Control Software My Application: http://www.nwcopro.com "Without forgetting, we would have no memory at all...now what was I saying?"

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