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V7 Chart not showing in Web application demo

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    #1

    V7 Chart not showing in Web application demo

    In the web applications demo in V7 the chart does not show when viewing. Only the square box with the small box showing where chart should be. Any suggestions for getting the chart to view as expected.

    Thank you
    Robert
    Tags: None
    #2
    RE: V7 Chart not showing in Web application demo

    Screen shot of above problem is now attached.

    Regards Robert

    Comment

      #3
      RE: V7 Chart not showing in Web application demo

      It looks like the simplechart activex control is not installed.

      Can you please go to your a5v7 folder (C:\program files\a5v7) and type

      regsvr32 simplechart4lite.dll

      I'm not sure if you are publishing locally or to a remote server, but is your server running v7?
      Aaron Brown
      Alpha Software Development Team

      Comment

        #4
        RE: V7 Chart not showing in Web application demo

        Aaron

        "Can you please go to your a5v7 folder (C:\program files\a5v7) and type

        regsvr32 simplechart4lite.dll"

        Aaron, maybe I'm a bit thick, but I don't understand your instruction. Where do I type the above.

        "I'm not sure if you are publishing locally or to a remote server, but is your server running v7?"

        I am publishing locally at the moment. I presume the server is running V7 as I downloaded the V7 beta application to the a5V7 folder. I should point out that I am able to view and create charts in the desktop application.

        Regards Robert

        Comment

          #5
          RE: V7 Chart not showing in Web application demo

          You should type that command in a dos prompt.
          Aaron Brown
          Alpha Software Development Team

          Comment

            #6
            RE: V7 Chart not showing in Web application demo

            Forgive me Aaron - I AM stupid - DOS prompt?
            I'm afraid I don't know what you mean.
            Can you give me some guidance.

            Robert

            Comment

              #7
              RE: V7 Chart not showing in Web application demo

              Aaron, I typed it in the address bar after A5V7/ and got the reply "Cannot find file - Make sure path or internet address is correct."
              Robert

              Comment

                #8
                RE: V7 Chart not showing in Web application demo

                Start menu-"Run

                type "cmd" if you are running a Windows NT derivative (NT,2000,XP,2003) or "command" if you are running a Windows 95 derivative (98,ME)

                you will now be in a dos/command prompt

                type the following and press enter after each line:
                cd "\program files\a5v7"
                regsvr32 simplechart4lite.dll
                Aaron Brown
                Alpha Software Development Team

                Comment

                  #9
                  RE: V7 Chart not showing in Web application demo

                  Aaron,

                  Did as you instructed and came back with message

                  RegSVR32

                  DllRegisterServer in simplechartlite.dll succeeded.


                  I switched off and restarted computer, opened web demo application, published all files to the local webroot and unfortuneately the charts did not display, just as before.

                  Any further suggestions.

                  Robert

                  Comment

                    #10
                    RE: V7 Chart not showing in Web application demo

                    Did you install a5v7 as an administrator? Did you get any errors on install? Do you get any errors upon startup?
                    Aaron Brown
                    Alpha Software Development Team

                    Comment

                      #11
                      RE: V7 Chart not showing in Web application demo

                      Robert, what happens if you visit the following URL inyour browser:

                      http://hp/Web_Applications_Demo/default/chart_sales.a5w?chart_type=bar&chart_item=units&chart_zeroes=f

                      -Lenny

                      Lenny Forziati
                      Vice President, Internet Products and Technical Services
                      Alpha Software Corporation

                      Comment

                        #12
                        RE: V7 Chart not showing in Web application demo

                        Aaron,

                        No on all fronts.

                        robert

                        Comment

                          #13
                          RE: V7 Chart not showing in Web application demo

                          Lenny,

                          I get the page cannot be displayed message.

                          Robert

                          Comment

                            #14
                            RE: V7 Chart not showing in Web application demo

                            Robert, turn off Firiendly errors in IE, reload that URL and then post the full text of the error page that is displayed.

                            Lenny Forziati
                            Vice President, Internet Products and Technical Services
                            Alpha Software Corporation

                            Comment

                              #15
                              RE: V7 Chart not showing in Web application demo

                              Lenny,

                              Icopied "http://support.alphasoftware.com/alphafivehelp/Webpub/Configuring_Internet_Explorer.htm""turn off Firiendly errors in IE" to the address bar in internet explorer and received the message attached. Is that what you asked me to do?

                              Comment

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