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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Grid Linker

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    Grid Linker

    Hi
    I have created and uploaded a gridlinker with three levels, all files have been uploaded and I can see them on the net however get the following error:

    500 Internal Server Error
    Script Error
    Error:Component not found: Customer1

    tried reducing the number of levels down to 2 and still get the same message.

    The files are definately in the correct place and correctly named etc.

    Is there any issue with the grid linker, is there anything else I have to do other than insert it on a page (eg do I have to also insert each component?).

    Thanks in advance for any assistance.

    #2
    RE: Grid Linker

    I sent you a private email. It looks like you have published your data to the wrong folder on the server.

    Comment


      #3
      RE: Grid Linker

      I am having the EXACT same problem as David is. I am getting the same error.

      I know my files are not located in the wrong directory. I am working with A5-Online and have them helping me out on this as well. Anyone that has looked at my problem has stated that everything looks "ok", yet I still get the problem.

      I can access the component outside of a Grid Linker and it work's just fine and the Grid Linker even works fine on my localhost when I test it, however when it is published on A5-Online, not a single grid linker in my application will function properly.

      Any help on this would be greatly appreciated.

      Thanks in advance.

      Comment


        #4
        RE: Grid Linker

        Now, not only am I getting this Component not found error, but I'm also getting this on my localhost:

        500 Internal Server Error
        Script Error
        Error:Script:TEMPLATE line:196
        EmployeePay = a5_html_grid(tmpl5)
        pInfo.New_rows subelement not found.

        Wasn't this supposed to be fixed in buld 2051? I am completely updated and so is my host, whats the problem here?

        Comment

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