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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

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CONNECTION PROBLEM

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    CONNECTION PROBLEM

    I'm experimenting at home. When trying to connect to the Web Application Server from the internet, I get the following message:

    403 Forbidden
    This server is not licensed for remote requests.
    _______________________________________________________
    Alpha Five Web Application Server/6.0 Build/1532 at SYSTEMAX-RTH Port 70

    Anyone know what this means exactly? (This is a licensed and activated version of 6.0)

    Rich Hartnett
    Sergeant Richard Hartnett
    Hyattsville City Police Department
    Maryland

    #2
    RE: CONNECTION PROBLEM

    Whoops, meant to say "PORT 80"

    Rich
    Sergeant Richard Hartnett
    Hyattsville City Police Department
    Maryland

    Comment


      #3
      RE: CONNECTION PROBLEM

      Hi Rich,

      The error means exactly what it says ... the web application server is not licensed. When you purchase V6 you get the use of the web application server locally, but if you want access via the Internet outside of the local server itself, you need to purchase a WAS license.

      If you have that license, you need to go to the WAS control panel, put in the WAS license number and then activate it.

      Good luck
      Cheryl
      Cheryl
      #1 Designs By Pagecrazy
      http://pagecrazy.com/

      Comment


        #4
        RE: CONNECTION PROBLEM

        Hi Cheryl,

        I'm kind of confused as to what you mean by activating the WAS. The license we paid for was supposed to be for both the V6 software AND the WAS (It was over $700) and I have activated it over the internet.

        Going to the "ABOUT ALPHA FIVE" section of the Help Tab shows that it is a FULL VERSION and ACTIVATED. (Showing a 16-digit license number.)

        Is there another place I need to enter the license number to make the WAS work?

        Thanks,
        Rich

        BTW, you see I'm in the proper forum now! :)
        Sergeant Richard Hartnett
        Hyattsville City Police Department
        Maryland

        Comment


          #5
          RE: CONNECTION PROBLEM

          Nevermind Cheryl, I found the place where I have to enter the WAS license seperately.

          (Don't I feel stupid!)

          Rich
          Sergeant Richard Hartnett
          Hyattsville City Police Department
          Maryland

          Comment

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