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A4 was working yesterday, today it won't start!

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    #16
    Thanks Steve for identifying the patch numbers, I had this issue today, uninstalled those patches and it works now. I had tried the compatibility mode option, but it did not reolve the issue.
    Dave

    Comment


      #17
      WOW, 2 occurrences in one day. On this occurrence I decided to reverse the order in removing the patches, and found that Al4v7 started up after removing only the second patch Steve listed KB890859.
      Dave

      Comment


        #18
        I had a similar problem but it was confined to only one PC. It was a HP Compaq. Other PC's were fine with the security patches.

        Comment


          #19
          This problem occured on my HP Compaq Presario 2500 laptop about two weeks ago. I was able to solve it by removing the security patch KB890859.

          Many thanks to you all on this forum.

          BYW, I do not have the problem on my Dell Desktop.

          Comment


            #20
            removing security patch

            Please excuse my ignorance, but how do you remove security patch KB890859? Do I just find it in windows and click "delete," or is there a more involved procedure?

            Comment


              #21
              Control panel - program uninstall?
              Al Buchholz
              Bookwood Systems, LTD
              Weekly QReportBuilder Webinars Thursday 1 pm CST

              Occam's Razor - KISS
              Normalize till it hurts - De-normalize till it works.
              Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
              When we triage a problem it is much easier to read sample systems than to read a mind.
              "Make it as simple as possible, but not simpler."
              Albert Einstein

              http://www.iadn.com/images/media/iadn_member.png

              Comment


                #22
                sucessful recovery!

                Thank you, Ken and Al, for your quick replies and advice.

                I'm using an HP Pavilion PC, Windows XP Home Edition and Alpha 4 version 7. The suspicious Windows updates are Windows XP Hotfix KB885835 and Windows XP Hotfix KB890859.

                Taking Ken's advice, I went to Control Panel and clicked on "Add or Remove Programs." First I removed KB890859, but Alpha 4 still wouldn't work. Then I went back and removed KB885835, and suddenly Alpha 4 is working again!

                When you do this there are lots of warnings about other Windows XP Security Updates and Hotfixes that may not work if you remove these programs, but everything else seems to be working fine.

                Comment


                  #23
                  Backup Before Windows updates

                  Excellent Help, I had the same problem yesterday, and decided to restore a system state backup, which fixed the problem. To backup your system state, in XP Start, All Programs, Accessories, System Tools, Backup, Backup Tab, System State. Before updating windows ALLWAYS do a backup of your system state. I will try to update windows xp with critical updates without the two that are causing the problem, glad to know where to look, and find Perfectly pertinent information!
                  Scott Frock

                  Comment


                    #24
                    Scott

                    Is that a manual way to do what XP system restore will do for you?

                    Of course, you need to have that option enabled, but by default it is.

                    And yes a backup is always a good idea. Especially before the problem arrives.... :D
                    Al Buchholz
                    Bookwood Systems, LTD
                    Weekly QReportBuilder Webinars Thursday 1 pm CST

                    Occam's Razor - KISS
                    Normalize till it hurts - De-normalize till it works.
                    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                    When we triage a problem it is much easier to read sample systems than to read a mind.
                    "Make it as simple as possible, but not simpler."
                    Albert Einstein

                    http://www.iadn.com/images/media/iadn_member.png

                    Comment


                      #25
                      Yes and No. I am answering to the best of my knowledge and experience. I am not sure of the difference between a system restore point and this backup method, but there is one. When I updated my XP OS with the critical updates, express method the restore points were erased.
                      However I could restore the files from the backup. So. . . I'm not sure of the technical differences, except the "backup system state" doesn't rely on the good will or programmers preferences that are written into the system restore program.
                      SF

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