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V8 internal email client use on win98???

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    V8 internal email client use on win98???

    Does anybody have any experience using V8 on Win98? If so, can you share your experience with me. I've tried to install V8 on 3 different win98 PC's. Everything works except the exact thing that I upgraded to V8 for - emailing directly from within V8 by hard coding email address into reports using V8's internal email client.

    I have been able to send reports via emails using V8's internal email client by not hardcoding and manually entering information when the email client pops up.

    Thank you for your help,
    Mike
    Thank you,
    Mike Konoff

    #2
    RE: V8 internal email client use on win98???

    Mike
    Have you installed the Winagent patch (Jan 04)? That should resolve it.
    Regards
    Paul

    Comment


      #3
      RE: V8 internal email client use on win98???

      Hey Paul,

      Yes, I have installed that patch. If I'm not mistaken, that patch was introduced because of a problem that I encountered - when sending a report via EMAIL INTERNAL (using A4V8's own email client) with no hard-coded email address, after entering the email information and pressing send, two emails were being sent. One would send successfully, the other would fail and be returned to my email address. That patch corrected that situation for me.

      My current situation: when I hard code a report with an email address, print to EMAIL INTERNAL, and print that report everything looks like it's working. The little window pops up indicating sending "# of 1" and the winagent icon turns red briefly, but nothing seems to be sent - at least I should say that nothing is received by the recipient email address, and I've tried different email addresses in winagent.exe setup.

      I wonder if the patches must be installed in any particular order?

      Thank you,
      Mike
      Thank you,
      Mike Konoff

      Comment


        #4
        RE: V8 internal email client use on win98???

        Mike

        I seem to recall another person with a similar problem, and I had a slight suspicion that the January patch may have broken the December patch, but only in the odd rare instance. It was only a feeling, though.

        I use the external PDF driver, which in turn uses Outlook as the email client, and I have no problems with it (but the December patch is essential). It works very well. I don't think the December patch is still available for d/l, but if you want to try it (you'll need to uninstall v8 and reinstall), I'll gladly email it to you for testing. (Note to Alpha: I'm sure you won't mind, but if you do, please let me know soon).

        I believe the January patch is supposed to contain both of the latest fixes as regards e-mailing, so this solution may not work but it's worth a try...

        BTW I assume you have configured the internal e-mail client correctly?

        Regards
        Paul

        Comment


          #5
          RE: V8 internal email client use on win98???

          Hi Paul,

          Thanks again for taking the time to offer your ideas.

          Well...I'm assuming that I have the email client configured correctly. Here's why I think so: when I do not hardcode a report with an email address, V8's internal email client pops up allowing me to fill in the blanks. I fill in the blanks, hit send, and it goes and is received on the other end as expected. Emails with hardcoded email address in the report do not go.

          Sunday night I tried this on a 3rd PC at home and I installed a copy of winagent.exe that Gedi sent to me. The above scenario that worked before I installed the newer winagent.exe did not work after I installed it.

          I'd like to thoroughly remove V8 in a most complete manner as possible (needd Gedi's help on this) and then re-install it and then do the updates/patches in the exact order that Gedi advises - just to make sure that I'm installing everything needed in the correct order.

          It's been suggested that I should reinstall win98 and try again. However, I'm not convinced of that because I've installed this on 3 PC's trying to get it to work and all fail. Well, they don't fail completely...it's just the one thing that I'm looking to use is not working. My daily used PC here at work has a win98 installation that's about 4 years old. But, I've tried this on a 2nd PC here at work and it has a win98 install that is only about 6 months old and the PC is rarely used. Then, I installed V8 on a 3rd PC at home that has a brand new win98 installation...and that failed in the same way as the first two.

          Awaiting more from Gedi at this point.

          Thank you,
          Mike
          Thank you,
          Mike Konoff

          Comment


            #6
            RE: V8 internal email client use on win98???

            Hi Paul,

            Thanks again for taking the time to offer your ideas.

            Well...I'm assuming that I have the email client configured correctly. Here's why I think so: when I do not hardcode a report with an email address, V8's internal email client pops up allowing me to fill in the blanks. I fill in the blanks, hit send, and it goes and is received on the other end as expected. Emails with hardcoded email address in the report do not go.

            Sunday night I tried this on a 3rd PC at home and I installed a copy of winagent.exe that Gedi sent to me. The above scenario that worked before I installed the newer winagent.exe did not work after I installed it.

            I'd like to thoroughly remove V8 in a most complete manner as possible (needd Gedi's help on this) and then re-install it and then do the updates/patches in the exact order that Gedi advises - just to make sure that I'm installing everything needed in the correct order.

            It's been suggested that I should reinstall win98 and try again. However, I'm not convinced of that because I've installed this on 3 PC's trying to get it to work and all fail. Well, they don't fail completely...it's just the one thing that I'm looking to use is not working. My daily used PC here at work has a win98 installation that's about 4 years old. But, I've tried this on a 2nd PC here at work and it has a win98 install that is only about 6 months old and the PC is rarely used. Then, I installed V8 on a 3rd PC at home that has a brand new win98 installation...and that failed in the same way as the first two.

            Awaiting more from Gedi at this point.

            Thank you,
            Mike
            Thank you,
            Mike Konoff

            Comment


              #7
              RE: V8 internal email client use on win98???

              Hmmm. Sounds like the winagent patch needs patching. There have been a few problems in that area.
              I'm sure Gedi is on the case. (It would be nice to have a single patch on the patch page that contains all the others.)
              I doubt that reinstalling Windows will solve your problem.

              Do you actually NEED to use the internal e-mail client? Outlook works fine with Alpha4v8. Or are you (like me, sometimes)just being stubborn? :)

              Paul

              Comment


                #8
                RE: V8 internal email client use on win98???

                Hey Paul,

                I did find all the different patches and the information provided with them in the "readme" files a bit confusing. Quite honestly, at this point I am HOPING that I've installed all the patches I need. I've installed 3 patches after installing V8. In the order that I install them, they are:

                Alph four V8 Build 02/06/03 (with fax support)
                Win98 fix for Alpha Four V8 (with fax)
                Alpha Four V8 - Winagent.exe patch 1/23/04 (fax support

                Gedi has been pretty helpful, and timely in his replies. Same for the rest of the group at Alpha, which is one of the reasons why I've been using Alpha Four and/or Alpha Five since I learned of A4 in '96.

                I guess I'm focused on using A4V8's internal email client because I am hoping that the emails can be sent totally in the background. I do have Outlook, but am not sure if using Outlook will send an email in the manner that I want. I will give it a go around today. All things aside, a product should work as advertised.

                Thanks for mentioning the alternative. I will give it a shot and see what happens.

                Thanks,
                Mike
                Thank you,
                Mike Konoff

                Comment


                  #9
                  RE: V8 internal email client use on win98???

                  Exactly how are you hardcoding the To: address in the report, and where are you putting it?

                  Paul

                  Comment


                    #10
                    RE: V8 internal email client use on win98???

                    At the very top section of the report, I place the following:

                    ""To: name@email_address.whatever
                    Subject: Order Confirmation""

                    I suspect when I hit "send" the 2 leading back-arrows and the 2 trailing front-arrows might be stripped or might not come through. Here goes...
                    Thank you,
                    Mike Konoff

                    Comment


                      #11
                      RE: V8 internal email client use on win98???

                      Well...it came through.

                      I just tried using Email External with my Outlook up & running. I could see the little Alpha icon turn red, then back to blue, I could see Outlook going through the mail send/receive, but nothing was in my Outlook outbox and nothing was received on the receiving end.

                      I keep thinking that maybe I'm doing something wrong.

                      Mike
                      Thank you,
                      Mike Konoff

                      Comment


                        #12
                        RE: V8 internal email client use on win98???

                        I placed the email address information on the Page Header.
                        Thank you,
                        Mike Konoff

                        Comment


                          #13
                          RE: V8 internal email client use on win98???

                          It should go in the Report Header, not the Page Header.
                          Paul

                          Comment


                            #14
                            RE: V8 internal email client use on win98???

                            Paul,

                            I'm 99.9999% sure that i've tried it in the report header, and failure has resulted. I'll try again and see, and post back shortly.

                            Thank you,
                            Mike
                            Thank you,
                            Mike Konoff

                            Comment


                              #15
                              RE: V8 internal email client use on win98???

                              Hey Paul,

                              Yes...I've tried that in the header. The email fails as before, though, it looks like it's being sent.

                              I've also tried to send using Email External to Outlook...they fail too.

                              I notice two things:

                              1) there are some text files in the spool folder under A4V8. They seem to be text files of the reports that I'm trying to send. I've read in the .pdf that the email address surrounded by "" "" must be the very first thing in the report. However, these text files all begin with 2 characters - a solid square followed by a capital R, and then the ""email@address.???""

                              2) when I print the report, the alpha icon in the lower right hand corner of the screen turns red, indicating that the emailing of the report is in progress. However, the activity light on my dsl modem does not light up, indicating that there is no dsl activity when I am printing/sending the report via Email Internal.

                              Paul - What OS are you using?

                              Thanks,
                              Mike
                              Thank you,
                              Mike Konoff

                              Comment

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