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Thread: Windows Printer Setup

  1. #1
    Member
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    Bob Henderson
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    Default Windows Printer Setup

    When I go to Other>Configuration>Printer Setup - I get the message "Did Not Find Windows Printer info file - PRTINFO.A4" when I try to configure a Windows printer - did I miss something somewheres in the installation?

    Bob Henderson

  2. #2
    "Certified" Alphaholic
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    Tom Cone Jr
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    Default RE: Windows Printer Setup

    Bob, check the first message posted in this forum (by Selwyn Rabins). Does it apply to you?

    If not, is your error referring to

    prininfo.a4

    or

    prtinfo.a4

    or

    ptrinfo.a4

    ???

    -- tom

  3. #3
    Member
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    Bob Henderson
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    Default RE: Windows Printer Setup

    Tom, downloaded the update so the defective cd's not a factor.

    problem is ptrinof.a4

    Thanks for your help!

    Bob

  4. #4
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    Bob Henderson
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    Default RE: Windows Printer Setup

    Just another thing that just noticed - whenever I open A4V7 from desktop, when I close I have an a4.dll icon on the desktop! Deleted it, opened a4 and it reappears when closed.
    Any idea why this keeps popping up on my desktop?

    Bob

  5. #5
    "Certified" Alphaholic
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    Tom Cone Jr
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    Default RE: Windows Printer Setup

    Do you have at least one local printer installed in Windows? I think this is required.

    -- tom

  6. #6
    "Certified" Alphaholic
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    Tom Cone Jr
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    Default RE: Windows Printer Setup

    How are you starting Alpha Four?

    In my case I created a shortcut to the A4.bat file, and dragged the shortcut to the desktop. Works fine.

    -- tom

  7. #7
    Member
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    Bob Henderson
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    Default RE: Windows Printer Setup

    answer to question re printers - have 4 printers configured as local (all other programs have no problem with printers).

    Answer to a4.dll question - I created a shortcut to a4.exe on the desktop - this is the same thing I did with a4v6, never saw the dll file - only does it with v7. harmless little bugger, but don't need anything else on my desktop!

    Thanks,

    Bob

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