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Editing Records Freezes Up

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    Editing Records Freezes Up

    I would appreciate any suggestions why when I enter a record to edit it, make changes, and hit F3 to save the info, I get a long and unchanging hourglass icon. I have to ctrl-alt-del the Aplha Fivev5 program. When I reopen the program, the information IS saved. But when I change another record, the same thing happens avery time

    Note that I am new to Alpha Five. I have been using Alpha Four for 10 years.

    #2
    RE: Editing Records Freezes Up

    Jerry,

    This forum is for questions/issues having to do with upgrading from Alpha 45 to Alpha 5. You do not indicate if you are talking about Alpha 4 or 5, not do you indicate which version of the product you are referencing. This makes answering your question fairly close to impossible.

    Having said that, in Alpha 4, (excluding a custom menu bar), if you tap 'C' to change a record, [F10] is the Save key - not {F3]. In Alpha 5, using the Alphasports demo application, [F9] is the save key.

    You might want to post your question (with the above information included) to the appropriate forum.

    Dave
    Dave Jampole
    www.customalpha.com

    Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

    Comment


      #3
      RE: Editing Records Freezes Up

      Jerry,

      In Alpha Five V5,

      F3 toggles editing for a modal data entry form. It doesn't save pending edits.

      F9 s/b used to commit a change or enter transaction.

      -- tom

      Comment


        #4
        RE: Editing Records Freezes Up

        Tom:

        Thank you for your response.
        I am using A5V5.
        It still delays entering the correction/edits when I use F9, ctrl-S, or ctrl-enter.
        The delay is about 2-4 minutes.

        I live in Southern California where there is very hot weather. I started this morning when it was cool; so it's not the computer. All my other programs work speedily--including my Alpha Four v6.

        any other suggestion??

        Thanks for your time!!!

        P.S.: thanks for the reminder about F3....I had forgotten!

        Jerry Jalbert
        [email protected]
        Arcadia, CA

        Comment


          #5
          RE: Editing Records Freezes Up

          Dave:

          Thank you for your response.
          I am using A5V5.
          It still delays entering the correction/edits when I use F9, ctrl-S, or ctrl-enter.
          The delay is about 2-4 minutes.

          I live in Southern California where there is very hot weather. I started this morning when it was cool; so it's not the computer. All my other programs work speedily--including my Alpha Four v6.

          any other suggestion??

          Thanks for your time!!!

          Jerry Jalbert
          [email protected]
          Arcadia, CA

          Comment


            #6
            RE: Editing Records Freezes Up

            Jerry,

            A useful start to unscrambling this kind of thing is to determine if the same behavior occurs using the 'default form' for the table.

            The default form is available on the right click menu of each table icon in the control panel. Open the default form for the table. Edit or enter a few records. If it behaves the same (miserably slowly) then that's a good indicator there's something amiss in the table's field rules, structure, or indexes. If you get quick performance using the default form, that's a good sign the trouble lies in your custom data entry form.

            -- tom

            Comment


              #7
              RE: Editing Records Freezes Up

              Jerry,

              You should also download and install the latest patch updates for your version of alpha Five, too.

              What build are you running?

              -- tom

              Comment


                #8
                RE: Editing Records Freezes Up

                Tom:

                THANKS VERY MUCH!!!!!!!

                You were RIGHT: the field structure of one of my reports and my form were at variance. I corrected all to correspond in structure, rules and design properties.

                HOWEVER, while it work great for a short while, I got an error message that says "heap lock failure". Now I am back where I started with the freezing up problem.

                If I edit a record, when I push F9 or ctrl-enter, I again get the hourglass wait.

                By the way, my build is 1506--the latest.

                Comment


                  #9
                  RE: Editing Records Freezes Up


                  Ctrl-Enter ???? Never heard of it.

                  Do you mean to say Ctrl-E ????

                  -- tom

                  Comment


                    #10
                    RE: Editing Records Freezes Up

                    Jerry,

                    If you want to zip the entire database (not just the tables), I'll be glad to take a look at it privately. You'll need to tell me which form, table, or set is misbehaving.

                    -- tom

                    Comment


                      #11
                      RE: Editing Records Freezes Up

                      Ctrl-enter is for saving the current record and beginning to enter a new record.

                      Comment


                        #12
                        RE: Editing Records Freezes Up

                        Thanks, I missed it in the shortcut keys list ...

                        -- tom

                        Comment


                          #13
                          RE: Editing Records Freezes Up

                          Tom:

                          I think I found the problem. I cleared out my index/query list as best as I could. Then made sure all forms were on the same "page"/index. Now it seems to be okay...haven't had another recurrence of freezing up or "heap lock failure" yet.

                          This Alpha5v5 novice truely appreciates your help!

                          Two questions:

                          1. How do I delete my scripts files? I want to rewrite them correctly; but all the old ones are still showing.

                          2. How do I correctly delete the old index/query? There are some that have a greyed-out delete box...therefore, not available for deletion in the Primary Index/Query.

                          Jerry

                          Comment


                            #14
                            RE: Editing Records Freezes Up

                            Jerry,

                            1) scripts saved to the Code Page of the control panel can be deleted by right clicking on them. There's a delete option on the drop down.

                            2) Alpha Five automatically creates indexes needed by your set linkage definitions and field rules. These cannot be permanently deleted until you change or delete the field rule or set which prompted Alpha to create them in the first place.

                            -- tom

                            Comment


                              #15
                              RE: Editing Records Freezes Up

                              Tom:

                              You're the Tops!!
                              Came through again!

                              Thanks a million!!!

                              Jerry

                              Comment

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