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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Installation Disk

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    Installation Disk

    Can anyone help me get an installation disk (#1) Alpha 5 vaaaVer 2? My program crashed and when I tried to install it again, the disk was bad. Backup was of bad disk, too. Alpha said that they no longer had this version and I would have to buy the new one. I only want to retrieve my data, not use the program.

    #2
    RE: Installation Disk

    Hi. I have an installation disk and would be glad to share it with you, but I'm here because I have a problem too. See this: (I have an old version (v. 2) of Alpha Five software. When I tried to install it on my new hard drive it asked for the code or seriel number or something, saying the number was on my original invoice. I don't know where the heck it is, but there was a sort of seriel number printed on the floppy label. I tried entering this number but it wouldn't accept it. Anything we can do about this?) If I can get mine to work, I can share w/ you. MH

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      #3
      RE: Installation Disk

      I can sympathize with you. In 1996 I bought 5 copies of A5 which included versions 1 and 2 on both CD and floppy. Since then I re-sold or gave away four of them, keeping a record of the code necessary to install the one I have left. With a recent upgrade, I had to reinstall, and like you, I found that the code did not work. A message tells me to look on the 'Read Me First' card. There is nothing special on that card. I have used ALpha since 1993. If we can get through this problem, I can spare the floppies.

      Les Burroughs

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        #4
        RE: Installation Disk

        it sayas that tech suport reads these and will respond !!!!!!
        from what i see in going over the measages they dont i am a long time user of alpha software and experienced more decline in support than is tolerable i to am having trouble with up grades and install key numbers once an upgrade (patch ) is installed the key does not always work

        the support is so bad now that on one occasion i had to pay tech support to work around aknown bug that they admited was a bo boo on there part but thay had no interest in fixing (i assume thay had interest in the income derived from the tech help to work around the problem)

        Comment


          #5
          RE: Installation Disk

          Richard et al,
          I have a V2 that has never been installed and will never be used. I would be glad to loan it to you so you can get to your data. Then you could send it to each other to get your progams going again. I'll check the office on Monday to see what's in the box (I've never really looked). If anyone wants it on a permanent basis let me know; I'd pass it on for a donation to my Lions Club.
          Ohlen

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