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Unable to add key to tag

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    #1

    Unable to add key to tag

    I found an old message for this error - however my tech guys state it is not a hardware/network card error. We are not able to do any name changes in our payroll database. This old friend of others is new to us. Any help out there?
    Tags: None
    #2
    RE: Unable to add key to tag

    What version of Alpha Five are you running?

    Comment

      #3
      RE: Unable to add key to tag

      4.03

      Comment

        #4
        RE: Unable to add key to tag

        Make sure that Name is not your current index. You canot change the value of a key field if that is the index key.

        Tom

        Comment

          #5
          RE: Unable to add key to tag

          The table is set to automatically sort by the last name. Even when I resort the open table to the branch # field. It still gives me that message in the last name field. Do I need to change the table setings then?

          Comment

            #6
            RE: Unable to add key to tag

            Have you rebuilt your indexes?

            Comment

              #7
              RE: Unable to add key to tag

              No I haven't - the only thing I've done lately to the table indexes, was to increase a field size on a different field.

              Comment

                #8
                RE: Unable to add key to tag

                I guess I was a little off in my thinking - I changed the structure. Attached is the print screen of my index. I haven't yet explored the index settings. I'm not sure if this is index is right or wrong, it has been set up prior to my arrival on the job. However, I do notice that LNAME1 is not an existing field. Is this where my problem lies?

                Comment

                  #9
                  RE: Unable to add key to tag

                  If that was the problem, why could I do it once and then not the second time. I changed a last name from Smith to Doe to test things. Alpha accepted the change. I left that record & then came back to change it back to Smith, since it was working after all. Then it still hasn't accepted the change back.

                  Comment

                    #10
                    RE: Unable to add key to tag

                    Three last name changes that have been done right previous to this error message and two new entry employees have become my ghost entries. Some times they are there and sometimes not. Is this a related problem?

                    Comment

                      #11
                      RE: Unable to add key to tag

                      Denise,

                      Add a new index to the table. Maybe just use SSN. Then change indexto ssn and try to change the name. I think that your problem is that all of your indexes have name as part of them.

                      Tom

                      Comment

                        #12
                        RE: Unable to add key to tag

                        It's time to rebuild your indexes.

                        Bill
                        Bill Hanigsberg

                        Comment

                          #13
                          RE: Unable to add key to tag

                          Go to the tables tab in control panel. Right click on each table's icon and choose "update indexes" from the choice list.

                          (There are other ways to do this.)

                          Bill
                          Bill Hanigsberg

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