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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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print preview locks up whole computer

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    print preview locks up whole computer

    Using a5v4, whenever I preview a report, the lines bunch up in the upper inch of the window, looking like video noise, and the computer locks up to the point it requires a cold boot.
    This occurred after I had tried the V4.5 trial version a couple of weeks ago. I have removed that and reinstalled my V4 but it did not correct the problem. The reports will print fine but not via the preview function.

    Any suggestions?

    #2
    RE: print preview locks up whole computer

    This problem has been discussed before. I have the problem on my laptop with certain screen resolutions, i.e. 1024 by 768. If I change to 800 by 600, all is ok.

    Don't remember if any solutions have been offered. Might try searching on "print preview".
    There can be only one.

    Comment


      #3
      RE: print preview locks up whole computer

      Are you using a newer HP printer? I got and HP2100 and remember similar wierdness. I swapped the printer driver from the one HP installed to the HP Laserjet 2000 that shipped with windows98 and have not had problems since.

      FYI this same HP2100 driver caused a horrible jam when I tried to print an Excel spreadsheet in print to fit landscape. It locked up the printer so I ended up calling HP support and finally we worked out some settings. It was a mess... My point is it is not Alpha Five that is the only one having problems.

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