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System crash after ink jet printing

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    System crash after ink jet printing

    I have a system that crashs only after printing to an ink jet printer, not a dot matrix. The area that crashs is when I do a form view of a set that shows the child's records in a browse. All the other forms are OK but all the forms that have the condition that I just described will crash no matter what the tables are. It does not do this if the default printer is a dot matrix. Any ides would be very appreciated.
    Thanks.

    #2
    RE: System crash after ink jet printing

    Mary, We have had the same problem. It seems that alpha V has a conflict wiht some printer drivers. HP are the ones we have the most problems with. Try uninstalling your inkjet printer driver and using the generic text only driver to that port and see if you still crash. If not, you need to find another driver that will emulate your inkjet driver. We have found that many are interchangable.
    Hope this helps.
    Jeff

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      #3
      RE: System crash after ink jet printing

      Mary, what model ink jet printer are you having this trouble with ?

      You might try 'searching' this board using the brand and model number, to see if others have had the same difficulty. I recall several messages where late model inkjets were causing problems, until older (earlier) HP drivers were installed...

      -- tom

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        #4
        RE: System crash after ink jet printing

        We've found that the problems are probably not with A5, but with HP. Sometimes their supplied drivers won't even install (so much for Plug and Pray).

        To get around this we've been using the HP drivers supplied on the Win9x CD. As long as you're in the same family and use the same or higher model number the printers will work. (Example: all reports were initially set up for HP 500, now HP 855c, and run a lot of 970's.) The only place we ran in to problems after this was using HP's 7xx series, which are apparently only compatible with themselves.

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          #5
          RE: System crash after ink jet printing

          I have had problems with HP printers for both A5V4 and foxpro2.6. It is the drivers. In foxpro2.6 i could never get hp710 to work. I have had no problems with the 600 and 700 series printers with regards to A5V4. I have used hp855 and hp872 (also hplaserjet1100,4000,and 8000)with no problems with A5V4. It would be nice to have a listing of HP deskjets that work with A5V4 to prevent others from having similiar problems. The deskjets are so cheap that I consider most dispossable and they are VERY popular

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            #6
            RE: System crash after ink jet printing

            The printer is a new Textronic. As far as the client says it can do eveything but wash the floor.

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              #7
              RE: System crash after ink jet printing

              Mary, I'd verify that the client is using the latest drivers for both the printer and the video display adapter in that particular machine.

              -- tom

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