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Bonus TIPS for Successful Posting

Try a Search First
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Missing "Menu" Bar in A5V5

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    Missing "Menu" Bar in A5V5

    I've got A5V5 with the 1506_1058 patch, which has been working well until this afternoon.

    When I started A5, the "menu" bar (File - View - Tools - Help) was missing from the opening screen. After opening a database, the "menu" bar (File - View - Default - Tools - Window - Help) was still missing.

    OK. I shut down and restarted A5. Same problem.

    I did a Control Panel " Add/Remove Programs "repair" of A5, rebooted the computer and restarted A5. Same problem.

    I did a Control Panel " Add/Remove Programs "uninstall" of A5, then then used Windows Explorer to remove all remaining A5 files and folders except for the Activation.Key file. I then reinstalled A5 from my CD. I rebooted the computer, then ran A5. Same problem. I (re)applied the 1506_1058 patch, rebooted the computer, and restarted A5. Same problem - no "menu" bar.

    How do I get the "menu" bar back?

    Thanks.

    Jim B. :")

    #2
    RE: Missing

    Jim,

    Found this thread using the 'search' link for this message forum. Paste it into your browser's address box and go to it. Within the thread you will find there's a mention of an earlier thread that may also help.

    http://msgboard.alphasoftware.com/alphaphorum/read.php3?sortby=lastreply&direction=desc&num=11&id=40267&thread=40210#MSG40235

    -- tom

    Comment


      #3
      RE: Missing

      Thanks, Tom.

      I found the thread, and suggestion (from Selwyn?) to delete the registry:

      HKEY_CURRENT_USER\Software\Alpha Software\Alpha Five 5.0

      With A5V5 shut down, I used REGEDIT to delete the key and all its sub keys, then restarted A5, (re)entered the license number, and... still no "Menu" bar. Hmmm.

      BTW, in case it makes a difference, I'm using A5V5 Home, under Win XP SP1 (with all the MS patches), on a P3-866 with 1 GB RAM and 90 GB free HDD space. An all-files scan with McAfee AV revealed no viruses, and scans with Ad-Aware and Spybot S & D revealed no malware.

      Jim B. :")

      Comment


        #4
        RE: Missing

        Jim,

        Unless someone else has a better idea for you, I'd probably write down my license number, uninstall Alpha Five, thoroughly expunge all references to Alpha Five from my registry manually, shut down, re-start, and then re-install.

        -- tom

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