Right now I am a little unhappy about the time that it is taking to get the books.
On Jan 10 I called and orderd by phone. The lady I talked to (Unknown) took my order and said that they were being shipped priority mail. She said that I would have them Tuesday after MLK day. The 16th came and no books. I called and she said that they were shipped out the 11th and because of the holiday to give it a couple of day; which I did. Thurs the 18th I still had no books. I called the P.O. and asked them what Prioity Mail from MA. should take and they said 3-5 Post Office Business day. Well I called Alpha again and she gave me another excuse for the holiday of MLK. Well here it is the 22nd and no Books. I called Alpha again and this time she tells be that they were on back order and were being shipped today. That whoever I talked to last week forgot to tell me. What I can't figure out is why one representive told me they were shipped out on the 11th and now that it has been 9 Post Office business days I get the story that they were on back order. Now I have to waid another 3-5 days. I sure am not going to hold my breath.My bank statement shows that they have deducted the amount for the books.
Has anyone else ever have this kind of problem? Or am I just having one of those unlucky situations.
Allen
On Jan 10 I called and orderd by phone. The lady I talked to (Unknown) took my order and said that they were being shipped priority mail. She said that I would have them Tuesday after MLK day. The 16th came and no books. I called and she said that they were shipped out the 11th and because of the holiday to give it a couple of day; which I did. Thurs the 18th I still had no books. I called the P.O. and asked them what Prioity Mail from MA. should take and they said 3-5 Post Office Business day. Well I called Alpha again and she gave me another excuse for the holiday of MLK. Well here it is the 22nd and no Books. I called Alpha again and this time she tells be that they were on back order and were being shipped today. That whoever I talked to last week forgot to tell me. What I can't figure out is why one representive told me they were shipped out on the 11th and now that it has been 9 Post Office business days I get the story that they were on back order. Now I have to waid another 3-5 days. I sure am not going to hold my breath.My bank statement shows that they have deducted the amount for the books.
Has anyone else ever have this kind of problem? Or am I just having one of those unlucky situations.
Allen