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Bonus TIPS for Successful Posting

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Problem with Word Merge

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    Problem with Word Merge

    I am using A5V5 full version and have a requirement to do a mail merge to a Word document for several thousand records.

    When I try to do this, it fails with the message about "the server is busy" and basically hangs A5. If I reduce the number of records merged to a few hundred, I can sometimes get it to work. This is NOT acceptable to my client.

    To elimiate Word 2000, Windows 98 and my computer the problem, I checked out Access 97 and Visual FoxPro 6. I can perform this same function on the same table in Visual FoxPro with no problem. If I import the table into Access, I can do the mail merge with no problem.

    This is a really annoying problem as A5V5 hangs up (ie the error message does not go away) as there is only Retry available.

    "Server Busy"
    "The action cannot be completed as the other program is busy.Click the appropriate button on the task bar to activate the busy program and correct the problem."

    As Word does not yet appear on the Task bar, there is nothing to do but shut down A5.

    I checked the messages on this forum for this problem. It seems that long field names may have caused the problem but that is not the case here as no field name is greater than 10 characters.

    Any help would be greatly appreciated.

    Barb Hill

    #2
    RE: Problem with Word Merge

    Barb,

    I have had quite a bit of trouble with Merging with Word from within A5 and setting up a Merge from Word using an A5 Table.

    In one case, I packed the table to get rid of a couple of deleted records, then the problem went away. In another case, I had to eliminate a memo field from the table before I could get the merge to work.

    That said, I would try the following:

    A) Pack the table in questions, updated the indexes (indexes may automatically be updated upon a table pack - I don't know), and then try your merge, or,

    B) check to see if your table that your trying to merge with has a memo field. If it does, try duplicating the table to tablename_A. Then, check the memo field on tablename_A from a memo to a character field. Pack, update indexes, and try your merge again.

    You'll probably better suggestions from some of the other more knowledgable users, but those things worked for me.

    Mike
    Thank you,
    Mike Konoff

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