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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

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pdf not loaded

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    pdf not loaded

    I downloaded Home ver the pdf driver doesn't load. Also cannot ptint ot html either. And when I try to print to RTF the sceen just flashes. I attached a screen shot with the error. It takes at least 40 seconds to start the program.
    Thanks for any help
    Bob

    #2
    RE: pdf not loaded

    Perhaps this link will help.

    Copy it to your clipboard,
    then paste it into your browser's address field and
    then go to it.


    http://msgboard.alphasoftware.com/alphaphorum/read.php3?sortby=lastreply&direction=desc&num=11&id=28504&thread=22885#MSG22887

    Comment


      #3
      RE: pdf not loaded

      hanks Tom,
      All the files are there but nothing works. I tried to print to pdf from a simple form and I get the choices but the screen justs flashes. What directory would ity print to by default and what would the file name be? I never get to a place that allows me any save options.
      Bob

      Comment


        #4
        RE: pdf not loaded

        Bob,

        Check your installed printer drivers, in the control panel, printers.
        DO you have the PDF, Text, HTML and RTF Drivers installed?

        Comment


          #5
          RE: pdf not loaded

          No they do not show to be there

          Comment


            #6
            RE: pdf not loaded

            When Alpha starts and there is a 30 to 40 second delay I get the message that the pdf is not loaded but the others are. They still don't show up though.
            Bob

            Comment


              #7
              RE: pdf not loaded

              Bob,

              I'm not sure what to advise about the PDF driver, but for the others you do NOT 'print to' the driver, you 'Save As' the desired format. The drivers may not be used by other programs, for example, to print to an RTF file. Instead, they're more limited. You use them within A5 just to 'Save' your report 'As' a particular kind of formatted file.

              -- tom

              Comment


                #8
                RE: pdf not loaded

                Bob,

                Those drivers should have installed when you installed the home version.

                You can try installing them manually by using the Add Printer icon.

                If they do not appear as valid ports to configure, you may need to do a reinstall for the home version.

                Comment


                  #9
                  RE: pdf not loaded

                  I get the options you mentioned but the screen just flashes when I choose save. It doesn't give a directory option to save in.
                  Bob

                  Comment

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