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Runtime installation failure

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    Runtime installation failure

    after I install, I get this message:
    error running addin 'startup_pdf' :couldn't find/load external library
    error running addin 'startup_save_as' :drivers not found

    I uninstalled from the control panel, deleted the a5 key from the registry. I installed from scratch(from Alpha's original Runtime CD), ran, and then applied patch 1035. But I still get the same message. Have tried several iterations of the above, but can't get past these error messages.

    Since the problem only occurs on one machine, it may be a Windows setting. Is a P3/933 running XP Home.
    Cole Custom Programming - Terrell, Texas
    972 524 8714
    [email protected]

    ____________________
    "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

    #2
    RE: Runtime installation failure

    I wanted to use a XP machine for development not long ago. I installed Alpha and looks as if it was working fine, but then I started getting weird messages and crashing constantly(The Alpha program only).
    I re-installed and did everything possible to get it Alpha running, couldn't do it. I finally went to Windows 2000 on a different machine and haven't had any problems since. All I am trying to say is that sometimes there is no definite answer to a problem. I think simetimes is easier to change to a different machine.
    The Mexican

    Comment


      #3
      RE: Runtime installation failure

      Martin,

      Does this thread help?

      http://msgboard.alphasoftware.com/alphaphorum/read.php3?sortby=lastreply&direction=desc&num=11&id=4015&thread=4015#MSG4043

      -- tom

      Comment


        #4
        RE: Runtime installation failure

        thanks for the tip - I installed the latest patch, deleted the main v5 runtime key - ALL references to v5 runtime from the registry - still get the error message
        Cole Custom Programming - Terrell, Texas
        972 524 8714
        [email protected]

        ____________________
        "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

        Comment


          #5
          RE: Runtime installation failure

          well - it certainly relates to my question - thanks - but, no that didn't fix it.

          since its running on another machine, it is apparently a windows issue - I am going to try reinstalling windows - maybe my "administrator rights" are messed up - I show to be the "administrator"
          Cole Custom Programming - Terrell, Texas
          972 524 8714
          [email protected]

          ____________________
          "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

          Comment


            #6
            RE: Runtime installation failure

            Thanks to all, and to Tom and Selwyn. The clue came from Tom pointing me to a previous thread(shame!)

            Well - I tried everything, to no avail. Since it was obviously a Windows problem with giving me "Administrator Rights" correctly, and/or reporting correctly to Alpha regarding same, I realized it would be quicker to just reinstall Windows than keep beating my head against the wall.

            All is well, now except:
            If I run an app locally, using Runtime all displays okay, but if I run it from a shadow, I get an error saying:
            error: cannot load bitmap avant_garde_tile.jpg



            Thanks.
            Cole Custom Programming - Terrell, Texas
            972 524 8714
            [email protected]

            ____________________
            "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

            Comment


              #7
              RE: Runtime installation failure

              Martin,

              That's good news.

              By the way, I've been in situations, too, where my head stops hurting if I stop banging it against a wall! Sometimes the hard part is being able even see the wall!

              -- tom

              Comment

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