Alpha Video Training
Results 1 to 3 of 3

Thread: Patch Installation Error for Runtime

  1. #1
    Member
    Real Name
    Gary Phillips
    Join Date
    Apr 2000
    Posts
    304

    Default Patch Installation Error for Runtime

    I have saved patch 1384_1026 into a public directory on my Novell network. All runtime users have V5 on their local directory C:\A5V5RT When the user attempts to run the patch it proceeds for several seconds and then get the following error:
    " A2cfg.dll could not be opened. Please check that your disk is not full and that you have access to the destination directory. Access is denied."

    The disk is not full, they do have access to the directory since that is where they have been running the program for months. I do note that when I log into their machine as myself ( with full administrator rights) the patch runs sucessfully. Also they did not have this problem running patch 1024.
    Any ideas are appreciated.

  2. #2
    Vince McGinnis
    Guest

    Default RE: Patch Installation Error for Runtime

    I also had this error the other day when I tried to update a PC with the runtime loaded on it.

    What worked for me was uninstalling and re-loading the runtime program.

    Then run the patch again.

  3. #3
    Member
    Real Name
    Gary Phillips
    Join Date
    Apr 2000
    Posts
    304

    Default RE: Patch Installation Error for Runtime

    I keep the runtime program in a network directory that the user does not have access to. So I did the initial setup. My intent was to have the patches done by each user. It sort of defeats the purpose if I have to go to 30 machines and uninstall and reinstall. It may be worth it to do it just this time if I could be certain future patches could be installed by the user.
    Thanks for your idea.

Similar Threads

  1. Runtime Patch instalation error
    By Pete119j in forum Alpha Five Version 5
    Replies: 3
    Last Post: 01-05-2004, 08:03 PM
  2. Runtime patch error
    By Wanda Tucker in forum Alpha Five Version 5
    Replies: 1
    Last Post: 05-27-2003, 09:30 AM
  3. Runtime installation failure
    By martinwcole in forum Alpha Five Version 5
    Replies: 6
    Last Post: 04-09-2003, 12:31 PM
  4. patch installation error build 1403
    By Trixie dela Cena in forum Alpha Five Version 5
    Replies: 1
    Last Post: 02-26-2003, 01:08 PM
  5. Runtime Files & Installation
    By Michael Meeks in forum Alpha Five Version 4
    Replies: 12
    Last Post: 06-03-2002, 09:15 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •