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Thread: Did I Squander My 2nd Activation Code

  1. #1
    "Certified" Alphaholic
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    Ohlen Cartmell
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    Apr 2000
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    Default Did I Squander My 2nd Activation Code

    The big computer crash of 2002 required a reformat of the hard drive and a reload of all software. Of course, I lost a lot of good stuff, too. Anyway, when I reloaded A5V5 I realized I hadn't saved the email that sent me my activation code so I activated again (same computer name). Did I squander my ability to install on a second computer when I reactivated? Can I still activate on another computer? Help!!! Gulp!!! :>{

  2. #2
    Volunteer Moderator Peter.Greulich's Avatar
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    Peter Greulich
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    Default RE: Did I Squander My 2nd Activation Code

    Ohlen,

    I'm sure the good folks at Alpha will make right for you.

    Peter

  3. #3
    Alpha Software Employee Richard Rabins's Avatar
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    Richard Rabins
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    Default RE: Did I Squander My 2nd Activation Code

    no problem

    just email johnc@alphasoftware.com and he will take care of it.

    thanks
    richard rabins
    alpha software

  4. #4
    Alpha Software Employee Selwyn Rabins's Avatar
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    Selwyn Rabins
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    Default RE: Did I Squander My 2nd Activation Code

    no you did not squander anything.

    you are allowed two activations from different machine names.

    if a machine crashes, for example, and your new machine has the same name as the old machine, and you re-activate from that machine, the activation server will just send you your original activation code. it will not use up your second activation.

  5. #5
    Member
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    Larry Ternowski
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    May 2002
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    Langley BC
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    Default RE: Did I Squander My 2nd Activation Code

    Today, I got a message that the trial period had expired even though I had activated when we purchased about two weeks ago. Nothing was done to the machine between yesterday and today. The original activation code did not work so I requested a new on, and it was not the same as the original one.

    Have I used up my second code and why did this happen?

    Larry

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