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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Bonus TIPS for Successful Posting

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Email code bug report

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    Email code bug report

    Rec'd message when attempting to send email from within A5:

    "Script UI_MODELESS_DLG_BOX:Customer_data_entry@:Send an Email line:360
    email_send_result=email_send(send_to,subject,preview_string,cc,bcc,.t
    Report file format bad"

    Wasn't attempting to send a report.

    #2
    RE: Email code bug report

    what are you email settings?

    please go to view/settings and report on what each of the settings are for email. (we don't need to see you password).

    Comment


      #3
      RE: Email code bug report

      Incoming= pop.phila.qwest.net
      Outgoing= pop.phila.qwest.net
      Client ID= [email protected]
      Client User= burtman3
      Client Pwd= ********
      Receiving= unchecked
      Receive count= 0
      Xmailer=
      Port= 0

      Comment


        #4
        RE: Email code bug report

        Are you sure your outgoing mail server (SMTP server) is pop.phila.qwest.net and not something like smtp.phila.qwest.net?

        I can't connect to either from here...it appears that you have to be on their network for that, but I suspect that you have the wrong outgoing mail server.

        Aaron Brown
        Alpha Software
        Aaron Brown
        Alpha Software Development Team

        Comment


          #5
          RE: Email code bug report

          Aaron,

          Yikes, I mispelled the pop address: it's "phla" really. pop.phla.qwest.net

          But no matter......

          I get a "bad report format" error message, not a "timed out, can't connect to server" error.

          I filled in the "advanced" tab, though, with the x-mailer and port, just to see if that had anything to do with it. Now the error appears on line 376 of the code instead of 360.

          Perhaps, if may go over the source code, I could figure it out.

          Comment


            #6
            RE: Email code bug report

            Selwyn Rabins suggested I write you again, just as a tap on the shoulder. I'd really like to get this working.

            Just to recap: When send in email from my machine, I get this error message..
            Script UI_MODELESS_DLG_BOX:Customer_data_entry@:Send an Email line:376
            email_send_result=email_send(send_to,subject,preview_string,cc,bcc,.t
            Report file format bad

            Running Win98 on a WinNT 4.0 network.
            Outlook 2000 client is default mailer.

            We purchased 5-seat network upgrade.
            I installed A5 on seat #2 and configured email. Works perfectly! But he sends and gets his mail directly from the isp, not from Exchange Server.
            I installed A5 on seat #1 (me!) and configured email. Get the same message as above. I get my mail through Exchange Server.

            Is there a problem with A5 negotiating through Exchange Server?

            Comment

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