Rebates for V4.5 Purchases

[Selwyn Rabins]

There seems to be a little confusion on the procedure for getting your rebate for your V4.5 purchase.

The rebate forms are at:

www.alphasoftware.com/shop/rebate.htm

[Ludwig Beil]

RE: Rebates for V4.5 Purchases

Well, I see, but....
At the order form there is a price of 299.-
I paid 125.- for an update to 4.5
So what will I have to pay for the update? Will I have to pay 299.- and get some money back later or will there be an immediate reduction when ordering and downloading?
Beil, Germany

[BRochford]

RE: Rebates for V4.5 Purchases

Ludwig, you must send in the form and the rebate will be mailed to you. That is what is printed on the rebate form.

-Barry

[Ludwig Beil]

RE: Rebates for V4.5 Purchases

will this be a check or cash?
Lu

[glenschild]

RE: Rebates for V4.5 Purchases

Ludwig

As I live in England I asked Sales this and was advised that it would be a cheque (check!) and that they would make sure it is valid in my country!

Regards

Glen Schild

[Peter Langford]

RE: Rebates for V4.5 Purchases

Hello Glen,
I think that we (in the UK) should present a united front and ask Alpha for an alternative to a cheque payment. A cheque drawn on a US bank would take time and involve costs, to clear and is therefore unacceptable.
When we purchased v4.5 we were told that the full cost would be credited against the purchase of v5. Since then the goal posts seem to have moved!
I purchased both the full version and unlimited runtime of v4.5 so it is not an inconsequential sum involved here, let me know your thoughts.
Also we were told by Alpha - on this board- that the runtime would be in 3 seat options upward, now they say it starts at 10 seats so (even with the credit) we will have to pay much more for a cut-down product.
Peter Langford (UK)

[glenschild]

RE: Rebates for V4.5 Purchases

Peter

I must admit I intend to contact my bank tomorrow to see what the current cost of converting a US Dollar Cheque into Sterling is going to be.

I know that there is a conversion cost involved even on a credit card purchase via the web site but if the cheque encashment cost is sgnificantly higher then I will be asking for the rebate to be credited to the credit card account that I used to purchase v5.

I assume that will be possible?

Regards

Glen

[Peter Langford]

RE: Rebates for V4.5 Purchases

Glen,
Until last year my business was foreign exchange so I agree with you that a credit to our card accounts is the best solution, there would be a small charge and possibly a loss in the conversion from USD to GBP. A US cheque, on the other hand, could take 4 to 6 weeks to negotiate and cost anything from 5 to 50 pounds.
Peter Langford

[Jeff Benson]

RE: Rebates for V4.5 Purchases

50 pounds to cash a check!

and I thought U.S. bankers were thieves...

[whanigsberg]

RE: Rebates for V4.5 Purchases

Hello Jeff,

Even in Canada charges for cashing foreign checks can indeed be outlanddish.

At my bank the charge the ordinary person $7 US to cash a US check. I remember this well because somebody once sent me a check for $10 which was pretty useless. I now have a US dollar account so the cost to me is nothing.

But don't blame Canada. I belive Ira told me that his bank charged him plenty to deposit a Canadian check I sent him.

Bill

[Helen Freeman]

RE: Rebates for V4.5 Purchases

If you paid for the upgrade by credit card, surely Alpha can credit the $49 to your card?

[Ludwig Beil]

RE: Rebates for V4.5 Purchases

I ordered and paid by credit card form Germany. I don�t want a US check. Alpha knows my dates, I can look at them on the internet (I downloaded the a4.5 version). HOw much will be the rest of my costs when I get a Us check here in Germany?????????
Lu

[Van Jones]

RE: Rebates for V4.5 Purchases

Well, Peter, I'm in the U.S. and I believe that the idea of a rebate is ridiculous, especially with the 'sticker shock' of the new prices. When we purchased v4.5, we were told we would receive a credit of the purchase price toward the cost of the v5. To me that means that I should pay only the difference (between the upgrade price and the price I paid for v4.5) at the time of purchase.

vkj

[Ludwig Beil]

RE: Rebates for V4.5 Purchases

If it doesn�t go this way, I wouldn�t buy it (now).
Lu

[Gren Brown]

RE: Rebates for V4.5 Purchases

Here, Here

If Alpha cannot verify who I am and what I have previously purchased BEFORE I spend any more money then I will not buy.

I am happy to provide whatever they need but I expect to pay a reduced price, not get a rebate 6 weeks down the line in a US Dollar cheque (I am also in UK).