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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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V5 Registration

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    V5 Registration

    I just purchased and installed the V5 upgrade. It wants a license number. How do I continue?
    Jeff

    #2
    RE: V5 Registration

    Hi Jeff-

    Please check your e-mail for your license number.

    -Brenden

    Comment


      #3
      RE: V5 Registration

      Hi and thanks Brenden,
      I have been checking email but there is no license#. Does it take a while to receive one or should in have been immediate?
      Jeff

      Comment


        #4
        RE: V5 Registration

        How does one get credit for the 4.0 > 4.5 upgrade?

        Comment


          #5
          RE: V5 Registration

          Jeff-

          hmmm... you should have been e-mailed instantly, but I'm happy to give you the number over the phone.

          Give us a call, or I can call you.

          -Brenden

          Comment


            #6
            RE: V5 Registration

            Thanks Brendon, I'll give you a call.

            Comment


              #7
              RE: V5 Registration

              Also, maybe you used a different e-mail address than the one you're checking?

              Comment


                #8
                RE: V5 Registration

                John
                I just called the 800 number and inquired about the rebate for current 4.5 customers and the person was not sure but thought that you would be charged full price and then issued a credit at a later date.


                Rick T

                Comment


                  #9
                  RE: V5 Registration

                  HI Brendon, I checked them both - the online store has my correct business account email listed so who knows --- in any case I just talked to Jeannette and she is going to FAX me a rebate form.... which is fine.

                  You might put a button to downloan the rebate form - or otherwise let folks know how to get the credit (maybe I missed it somewhere?)

                  Thanks, looking forward to version 5!

                  Comment


                    #10
                    RE: V5 Registration

                    Can you email it to me?
                    Jeff

                    Comment


                      #11
                      RE: V5 Registration

                      What number should I call?
                      Jeff

                      Comment


                        #12
                        RE: V5 Registration

                        Done and Done.

                        Comment


                          #13
                          RE: V5 Registration

                          Hi Brenden,
                          Just received license# in email.

                          Thank you,
                          Jeff

                          Comment


                            #14
                            RE: V5 Registration

                            Here is the URL for the A5V5 Rebate Form.

                            Thanks

                            Comment


                              #15
                              RE: V5 Registration


                              here is the rebate URL. sorry I messed up the last post.


                              www.alphasoftware.com/shop/rebate.htm

                              Comment

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