Hi...
As mentioned in an earlier post...I'm new to using Alpha5.V6...
As indicated in earlier posts...I'm having some serious issues with the product performance.
Problem #1 is an excessive start-up and loading time...on average 10 to 15 minutes.
Problem#2: Inability to E-Mail Reports. Receive error message indicating that the attachment file cannot be found.
Most recent observations and issues:
When I attempt to save a Report file to disk, regardless of format selected, the file is not being saved. A full hard-drive file search does not find it...and it is not being saved in the directed location.
Prior to installing Alpha5.6, I have been using Symnatec's ACT! contact software program.
Last nite, while searching for a saved report file, I noticed that I have ACT! database files saved in my Alpha5.V6 folder...and these files are apparently attempting to duplicate my Alpha databases. ACT! has it's own Folder within the program files directory to save data files to...so there should be NO ACT! files in my Alpha folder...yet, for every Table in my Alpha5 database, I have a corresponding ACT! database file...though they will not load properly.
I'm totally confused at this point. I would guess that there is an apparent conflict...or whatever...that I am clueless about resolving. I have a significant amount of important data in both....
I would appreciate all input or assistance with this problem.
Thanks,
Phil
As mentioned in an earlier post...I'm new to using Alpha5.V6...
As indicated in earlier posts...I'm having some serious issues with the product performance.
Problem #1 is an excessive start-up and loading time...on average 10 to 15 minutes.
Problem#2: Inability to E-Mail Reports. Receive error message indicating that the attachment file cannot be found.
Most recent observations and issues:
When I attempt to save a Report file to disk, regardless of format selected, the file is not being saved. A full hard-drive file search does not find it...and it is not being saved in the directed location.
Prior to installing Alpha5.6, I have been using Symnatec's ACT! contact software program.
Last nite, while searching for a saved report file, I noticed that I have ACT! database files saved in my Alpha5.V6 folder...and these files are apparently attempting to duplicate my Alpha databases. ACT! has it's own Folder within the program files directory to save data files to...so there should be NO ACT! files in my Alpha folder...yet, for every Table in my Alpha5 database, I have a corresponding ACT! database file...though they will not load properly.
I'm totally confused at this point. I would guess that there is an apparent conflict...or whatever...that I am clueless about resolving. I have a significant amount of important data in both....
I would appreciate all input or assistance with this problem.
Thanks,
Phil
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