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Whats wrong here

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    #1

    Whats wrong here

    I hope i can get the photo to show this.

    I have a strange problem.
    Using the contact manger addon everything was working fine and then it started doing something strange the Appointments started to not work right but i did not change any part of it.

    It says some erraor with the name.

    What is strange is when looking at the Appointments window you can see it has a Full Name area but when you look at the Appointments DBF it dose not have a Full Name area how can that be.

    I can not find place anyware that has a set up for the Appointments to have a Full Name.

    What am i missing? why did it quit working?

    Thanks
    Tags: None
    #2
    RE: Whats wrong here

    Not sure what is happening to your database as you do not describe what the problem you are having, in what way is it acting strange? What error message are you getting with the name?.

    The form you are showing is made up of a set of databases the main DBF appointments and child databases of people and personal so you can see on the form any field in these databases. The database people will have the field full name and company the database appointments will only have the fields that you are showing.

    I maybe that the link between the set has somehow changed. for the set Appointment-people and check the link between the databases is as attached.

    Keith

    Comment

      #3
      RE: Whats wrong here

      Have you tried rebuilding the indexes or compacting the database?

      Howard
      Howard G. Cornett, Independent Consultant

      Comment

        #4
        RE: Whats wrong here

        Here is another image of it.

        What is happening is when i look at the Appointments window it is stuck on showing that same information all the time.
        It will no longer show all the appointments only the same 3 show up every time not the complete list of them.
        The Reminders works right every time showing me the complete list and letting me click on one to go to it.

        Also another strange thing is i have a search button on the main interface you can not see it in the photo but when i click on it the search window pops up and i can do the search but when it finds the new file the button is now gone from my interface so i can not do any more searches.

        I did try the repack and it did not help.
        I had the contact manger working great and then this just started happening with out me changing anything.

        Thanks

        Comment

          #5
          RE: Whats wrong here

          here is the image

          Comment

            #6
            RE: Whats wrong here

            Ed,

            Sounds like there is a filter/query locked in. Try ctrl + w to show all the records.

            Good luck
            Cheryl
            Cheryl
            #1 Designs By Pagecrazy
            http://pagecrazy.com/

            Comment

              #7
              RE: Whats wrong here

              ctrl-w will not work it looks like it try's the interface jumps a little when i do it but it did not work.

              It dose work on my main interface page so the ctrl-w is a good thing to know thanks

              Comment

                #8
                RE: Whats wrong here

                Ed,

                Zip up the db and attach it here. Provide us with detailed exact steps to see what you are seeing. This will make it a lot easier for us to attempt to find a resolution for you. Up until now we are just guessing.

                Good luck
                Cheryl
                Cheryl
                #1 Designs By Pagecrazy
                http://pagecrazy.com/

                Comment

                  #9
                  RE: Whats wrong here


                  Ok here is the zipped up file. I do not think the background i am using is included as i did not do the add to folder thing yet for that.

                  Here is what is going on. The appointments seem to be working again but other strange things are going on now.

                  Open up the Contacts or the Contact Manger Form.

                  click on the appointments button and then select a customers from the pop up list to go to like Simon Melvin.

                  Now go to the appointments tab and for Simon you will see three appointments if you click on each on you will see different text in the notes box for each one.

                  The problem is some of the time when you click on the different appointments the text in the notes box will not change to the text notes for that appointment.

                  If you go back and click on the appointments button and keep selecting different dates of Simon and then try the different dates in the appointment tab most of the time it locks into just showing one set of notes and will not show the other notes for the other days when selected. This would be a big problem if i would think no notes are included for a date when they just did not show up.

                  You can do the same with the Reminders button and then go to the Activities tab and this works great every time with out problems.

                  Other things i could use help with are the upper left Contacts search by box. I can not get it to work.
                  I would like to add a box under it so you can pick the search by and then enter a name or date in a new box with a go button to do the search.

                  The biggest thing i can not understand and i need to do is add invoicing into this to be able to keep track of orders and print receipts and invoices and be able to take payments and a deposit amount and have it keep track of the deposit and then the payments.

                  I have tried to move the Pay entree ADD-ON in but i can not get it to merge into this at all.

                  Any help would be great

                  Thanks Ed



                  Comment

                    #10
                    RE: Whats wrong here


                    Ok here is the zipped up file. I do not think the background i am using is included as i did not do the add to folder thing yet for that.

                    Here is what is going on. The appointments seem to be working again but other strange things are going on now.

                    Open up the Contacts or the Contact Manger Form.

                    click on the appointments button and then select a customers from the pop up list to go to like Simon Melvin.

                    Now go to the appointments tab and for Simon you will see three appointments if you click on each on you will see different text in the notes box for each one.

                    The problem is some of the time when you click on the different appointments the text in the notes box will not change to the text notes for that appointment.

                    If you go back and click on the appointments button and keep selecting different dates of Simon and then try the different dates in the appointment tab most of the time it locks into just showing one set of notes and will not show the other notes for the other days when selected. This would be a big problem if i would think no notes are included for a date when they just did not show up.

                    You can do the same with the Reminders button and then go to the Activities tab and this works great every time with out problems.

                    Other things i could use help with are the upper left Contacts search by box. I can not get it to work.
                    I would like to add a box under it so you can pick the search by and then enter a name or date in a new box with a go button to do the search.

                    The biggest thing i can not understand and i need to do is add invoicing into this to be able to keep track of orders and print receipts and invoices and be able to take payments and a deposit amount and have it keep track of the deposit and then the payments.

                    I have tried to move the Pay entree ADD-ON in but i can not get it to merge into this at all.

                    Any help would be great

                    Thanks Ed



                    Comment

                      #11
                      RE: Whats wrong here

                      What is strange is when looking at the Appointments window you can see it has a Full Name area but when you look at the Appointments DBF it dose not have a Full Name area how can that be.

                      If you look at that form, you will see it has a calculated "full_name" field.

                      The problem is some of the time when you click on the different appointments the text in the notes box will not change to the text notes for that appointment.

                      Works ok for me, might be an index or resynch issue.

                      If you go back and click on the appointments button and keep selecting different dates of Simon and then try the different dates in the appointment tab most of the time it locks into just showing one set of notes and will not show the other notes for the other days when selected. This would be a big problem if i would think no notes are included for a date when they just did not show up.

                      Not sure what you mean.

                      Basiclly this form is excessively complex. You might want to read Peter Wayne's excellent article "Simplify your Application for Better Performance", located at:

                      http://www.learn alpha.com/SimplifyYourApp/SimplifyYourApp.htm

                      and

                      "Memos and Browses That Work", located at:

                      http://www.learn alpha.com/MemosThatWork/MemosThatWork.htm

                      The truth is that there is a right way of doing things and a wrong way. Unfortunately, it does take some time to learn the "right" way.

                      Peter
                      AlphaBase Solutions, LLC

                       [email protected]
                      https://www.alphabasesolutions.com

                      Comment

                        #12
                        RE: Whats wrong here

                        So i have to much going on in one area my main window and i guess this will slow things down.

                        I do want to have a full view of each customers including notes but i will look into making some of the other tabs not be tab's and be a pop up window on their own.

                        I wanted to make it easy to use all in one place with out leaving the main window.

                        I wish i could see a lot of examples of different data bases to give me a better plan on what to do.

                        Comment

                          #13
                          RE: Whats wrong here

                          So i have to much going on in one area my main window and i guess this will slow things down.

                          It's not a matter of too many things causing a slow down. It's just that it is too complex. You are trying to get too many things done in one form.

                          I wish i could see a lot of examples of different data bases to give me a better plan on what to do.

                          Read those two articles. They can help you a lot.

                          Also check out:
                          http://msgboard.alphasoftware.com/alphaphorum/read.php3?sortby=lastreply&direction=desc&num=11&id=46014&thread=20351
                          Peter
                          AlphaBase Solutions, LLC

                           [email protected]
                          https://www.alphabasesolutions.com

                          Comment

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