Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

"Bug Report" not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    "Bug Report" not working

    I tried to report a bug. Went to Help, Report a Bug - nothing happened.

    #2
    RE:

    Bill

    It starts a email in my email client software for me. Do you have a client-based email system or a web-based?
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.
    "Make it as simple as possible, but not simpler."
    Albert Einstein

    http://www.iadn.com/images/media/iadn_member.png

    Comment


      #3
      RE:

      Al
      I think this is 'Microsoft E-Mail' Problem.
      Philip

      Comment


        #4
        RE:

        Thanks, Al. I have AOL, so that's probably why.

        Comment


          #5
          RE:

          That feature simply does a

          sys_open("mailto:[email protected]")

          which should open your default email client. If you try this fromt he interactive window, does it work?

          -Lenny

          Lenny Forziati
          Vice President, Internet Products and Technical Services
          Alpha Software Corporation

          Comment


            #6
            RE: "Bug Report" Not Working

            Lenny,

            I have the same problem - Yahoo! Mail is my default mail client. I tried your suggestion and nothing happened.

            Dave
            Dave Jampole
            www.customalpha.com

            Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

            Comment


              #7
              RE:

              Dave, how do you set a web-based email service to be your default email client?

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment


                #8
                RE:

                Philip

                What is that?
                Al Buchholz
                Bookwood Systems, LTD
                Weekly QReportBuilder Webinars Thursday 1 pm CST

                Occam's Razor - KISS
                Normalize till it hurts - De-normalize till it works.
                Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                When we triage a problem it is much easier to read sample systems than to read a mind.
                "Make it as simple as possible, but not simpler."
                Albert Einstein

                http://www.iadn.com/images/media/iadn_member.png

                Comment


                  #9
                  RE:

                  Lenny,

                  If I understand your question correctly;

                  After I suscribed to the free Yahoo mail service, I decided to have them host by business website and with that came the business email account.

                  I have a shortcut on my desktop that opens my browser (Foxfire) which sets Yahoo as my home page. On the Yahoo main page, I simply click on the Mail icon, log in and I can select which of my two email accounts I want to check.

                  Hope this is what you are asking.

                  Dave
                  Dave Jampole
                  www.customalpha.com

                  Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

                  Comment


                    #10
                    RE:

                    No Dave, that's not quite what I'm asking. What you prefer to use and what Windows has defined as your default application are two different things. If you click on my name above, it should open an email client and address an email to me. If you do that, what program opens up on your computer to send the email to me? That is your default email program.

                    Lenny Forziati
                    Vice President, Internet Products and Technical Services
                    Alpha Software Corporation

                    Comment


                      #11
                      RE:

                      Nothing happens. I'll dig around and see what I can find (and hopefully not screw up).
                      Dave Jampole
                      www.customalpha.com

                      Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

                      Comment


                        #12
                        RE:

                        Lenny,

                        Okay. I've got Outlook set up as my default email client. The 'Send a Bug Report' under Help work.

                        Thanks,

                        Dave
                        Dave Jampole
                        www.customalpha.com

                        Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

                        Comment

                        Working...
                        X