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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Installing Help

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    Installing Help

    just started A5v6 today. No help files were available. Downloaded 32MB Help file. It opens fine but how do I link it to A5V6 so I can hit the help key when I need help? I have it set as local file and can open it with MS HTML but not A5.

    #2
    RE: Installing Help

    Make sure you installed it to the a5v6 directory.

    Comment


      #3
      RE: Installing Help

      if you have installed the help file in the a5v6 program folder, and if the help source is set to local help (help/help source menu), then selecting any of the help topics from the Help menu, or pressing F1 should open the local help.

      if the help source is set to Web then the help should be opened from alpha's web site.

      Comment


        #4
        RE: Installing Help

        The help source is set to local. The help file is in the A5 folder. When I right click on the help file and hit Open With I get a menu of 3 programs, 1. MS HTML Help executable, 2. A5, 3. IE. IE doesn't do anything, MS HTML opens the help file, A5 opens a new copy of A5 and gives me a message that says file failed to open. There seems to be no link between A5 and the Help file.

        Comment


          #5
          RE: Installing Help

          I have the same problem. Could it be because I haven't entered the activation key Yet ?

          Comment


            #6
            RE: Installing Help

            Ihave entered the activation key

            Comment


              #7
              RE: Installing Help

              There is no need to open the help file directly. If you do, MS HTML help is the correct application with which to open it. Typically you would launch the help from Alpha Five's Help menu or by using F1 for context-sensitive help.

              -Lenny

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment


                #8
                RE: Installing Help

                It didn't work either way, by pressing F1 or going to help if it's set to local

                Comment


                  #9
                  RE: Installing Help

                  ditto

                  Comment


                    #10
                    RE: Installing Help

                    Hello Everybody;

                    I still have a problem with the help files, if they're supposed to install properly and be available locally, Why don't they open when I press help or press F1.
                    The only way I can use them, if I change to WEB !!!

                    Comment


                      #11
                      RE: Installing Help

                      It seems strange that you and I are apparently the only people who can't use help from the program itself. If you get any ideas please email me. Thanks

                      Comment

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