Alpha Video Training
Results 1 to 2 of 2

Thread: Customer Service

  1. #1
    Member
    Real Name
    James Urbanski
    Join Date
    May 2000
    Location
    New Port Richey, FL
    Posts
    620

    Default Customer Service

    I know this has come up before but it's worth mentioning again. Yesterday I sent a question to customer service and got a prompt reply, which is remarkable enough in today's business climate. On top of that Richard Rabins just sent an e-mail to follow up and followed up my response within one minute.
    I know that Alpha is small enough to offer this kind of personal service from the top management but too often companies fail to have anyone who offers any kind of personal attention.

    Jim Urbanski

  2. #2
    VAR
    Real Name
    Cheryl Lemire
    Join Date
    Jul 2003
    Location
    Pembroke Pines, FL
    Posts
    2,914

    Default RE: Customer Service

    Hi Jim,

    I agree that perhaps Alpha is small enough to provide more support than other companies, but the people behind Alpha is why we get the support we do receive :) I believe that Alpha could grow as big as Bill Gates and Selwyn and Richard and the rest of the Alpha team would still be right there for us, every step of the way.

    Cheryl

Similar Threads

  1. WOW thats service
    By Rayr in forum Announcements
    Replies: 2
    Last Post: 10-21-2005, 12:17 AM
  2. How to Contact Alpha Software Customer Service?
    By Stephen Williams in forum Alpha Five Version 6
    Replies: 5
    Last Post: 07-25-2005, 02:13 PM
  3. making was a service
    By Ian_Edwards in forum Web Application Server v6
    Replies: 0
    Last Post: 06-25-2005, 08:45 AM
  4. service pack2
    By Ian_Edwards in forum Alpha Five Version 6
    Replies: 3
    Last Post: 08-29-2004, 10:20 AM
  5. Web Server as a Service
    By ronwills in forum Alpha Five Version 5
    Replies: 1
    Last Post: 07-10-2003, 01:45 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •