My Installation Maker is lost

[Lenny Forziati]

They should be copied into the full version folder

Yes, i am already distributing my app. to customers. Mainly because I opened an almost completed app. from v5 in v7 and now i need to distribute it asap.

also, you provided a list of files to copy from v6 to v7 folder. Is that the full version v7 folder or the v7 runtime folder that they need to be copied into.

Please let me know at your earliest. thx

kris

[davej]

Missing Installation Maker

Hey Guys (and Gals),

I didn't even know I had this problem until I read about it in this thread. Aaron, thanks for the fix. Don't know about anyone else, but my copy of V7 is fixed.

Thanks

[oldtony]

Thanks for the quick reply. I am not use to this kind of support.
thanks
old tony

[davej]

Alpha's Support

Tony,

As you get more Alpha time under your belt, you'll find that the support you are talkinbg about is the norm for Alpha and one of the company's strong points. To say it plain and simple, I don't know of a single software company that provides the quality of support that we get from Selwyn and Co.

[kumargroup]

Thanks

Thanks Aaron and Lenny, the fix worked. I am assuming there is a permanent fix. This doesn't mess me up when I am trying to create v5 instlallation packages does it? The fix seems to be working jusf fine. Please let us when you have the permanent fix and also, if we should be aware of anything issues this temporary fix might create.

Thanks again.
Kris

[[email protected]]

Thanks Aaron and Lenny, the fix worked. I am assuming there is a permanent fix. Thanks again.
Kris

The release notes for 3004 identify this as a bug.
I've installed runtime and full version patches Build 3880-3005. I still don't have the installmaker. Is the copying files from v6 or downloading additional files from the release notes page (installmaker.exe) the permanent fix?

Not a problem for me, it just seems someone forgot this and it might confuse a new user.

Bill Belanger

[AaronBBrown]

The files are not (and will not be) part of the patch to avoid bloating the patch. The fix is outlined in the Release Notes, and requires either copying the files from A5v6 or downloading the latest trial edition and reinstalling.

[Joe LeBlanc]

I purchased the 3 user runtime at the same time as I got A5V7.
This was my first time with the runtime.
There's nothing referring to the runtime in my version of A5V7 Build 3880/3005 of the tools menu item.
When I refer to page 5 of the PDF docs, it mentions the setup.exe.
Where do I find this?
I've just finished reading the whole 9 pages of the runtime docs and I still don't have a clue how to distribute this application.
Appreciate any help to get me going.

Joe LeBlanc

[brett s]

What's the problem with RUNTIME ??

OK, I have just purchased the 3-user runtime for A5v7 and have exactly the same problem as described here in this post.

I have the latest version of A5v7 installed: 3880-3005. I have also just purchased, downloaded and installed Runtime for version 7 from the download site my purchase confirmation advisory.

In addition I have copied the 19 files referred to above by Aaron from my A5v6 program directory (I don't have the v 6 runtime) to the A5v7 program directory. I got cautionary messages when I did this saying that most of these files already existed (sorry, I didn't count exactly how many). But I did NOT replace the files in the A5v7 directory that had more recent dates, which seemed to be most all of them.

When I try to run installation maker (Tools menu/ Utilities option/ create install package). I get the same error message - see attached JPEG:

-> "You must install and execute the run-time edition of Alpha Five before continuing."

WELL, I DID THIS AND I STILL HAVE THE SAME PROBLEM!!

OK, how do I fix this please.

[AaronBBrown]

As the instructions indicate, you need to *run* the Alpha Five Version 7 Runtime once.

[Joe LeBlanc]

I've already done that and it didn't add the runtime item to my tool menu.

Kevin Timberlake emailed me privately and gave me the instructions on setting up a runtime application.
I've set on up, tested it and it worked.

The documentation is less than helpful in this instance but with other developers help, I was able to get going.

Thanks for your response.

Joe

[AaronBBrown]

I've already done that and it didn't add the runtime item to my tool menu.

It doesn't add "runtime" to the tool menu, it adds it to the Windows start menu. You have to run the Alpha Five Runtime once after you install it before you can use the InstallMaker, just as the error message states.

[brett s]

Thanks, Aaron. I did as you suggested and ran the A5v7 runtime from the Windows start menu and everything now works.

Obviously this problem is inconveniencing a lot of people who are falling into the same trap, and its not too hard to work out why. The error message is misleading. For example, I couldn't run the runtime because the option to do so was not on the A5v7 Tools/Utilities menu option - this is the only place I have ever run it from in the past.

How about these suggestions. Make the error message clearer, and have it refer to the Windows start menu. Or better still, have the Runtime installer execute the runtime when it finishes. Simple, problem fixed. No more silly questions. :)

[AaronBBrown]

For example, I couldn't run the runtime because the option to do so was not on the A5v7 Tools/Utilities menu option - this is the only place I have ever run it from in the past.

To the best of my knowledge, the runtime has never been accessible from the tools menu.

[brett s]

It's the option labelled "create install package" on the Alpha Five Tools/ Utilities menu option.