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Thread: Settings system preferences not working

  1. #1
    "Certified" Alphaholic Tim Kiebert's Avatar
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    Default Settings system preferences not working

    Hello all,


    After installing the new v7 (3872 3002) I get this message (See attatched) trying to access preferences. I installed over top of the beta.

    I then removed the beta by deleting the folder(because uninstalling gave a 'Invalid Install.Log File' message) and then reinstalled v7 with the same result.

    I don't have any of the other symptoms others seem to be having.

    Just checking to see if any one else has this problem before I send a bug report.

    I just looked and found 'Install.log' but it is empty.
    Last edited by Tim Kiebert; 03-26-2006 at 09:11 AM.
    Tim Kiebert
    Eagle Creek Citrus
    A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

  2. #2
    "Certified" Alphaholic Tim Kiebert's Avatar
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    Since I posted I have reinstalled a couple of the betas and found that the problem shows up at version 3001. The problem is not holding me up I Just want to confirm if others have the problem to see if it needs to be reported. The problem must have been there already but I haven't needed to access the preferences for a while. I also have the same uninstall problem as John at this thread http://msgboard.alphasoftware.com/al...ad.php?t=57462
    Tim Kiebert
    Eagle Creek Citrus
    A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

  3. #3
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    Tim,

    Using the newly released build the View ===> Settings ====> Preferences dialog works just fine for me. I'm running XP Pro (sp2) and have A5v6 installed on the same machine.

    -- tom

  4. #4
    "Certified" Alphaholic Tim Kiebert's Avatar
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    Quote Originally Posted by Tom Cone Jr
    Tim,

    Using the newly released build the View ===> Settings ====> Preferences dialog works just fine for me. I'm running XP Pro (sp2) and have A5v6 installed on the same machine.

    -- tom
    Tom

    Thanks for the confirmation. I too have XP Pro (sp2) and A5V6 on my machine. May be the problem is that I can't do a really clean install because the uninstall won't work properly. I will work on that.

    Besides deleting the v7 folder and running a reg cleaner do you know of any other files that may linger?

    Tim
    Tim Kiebert
    Eagle Creek Citrus
    A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

  5. #5
    Alpha Software Employee Selwyn Rabins's Avatar
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    Quote Originally Posted by Tim Kiebert
    Hello all,


    After installing the new v7 (3872 3002) I get this message (See attatched) trying to access preferences. I installed over top of the beta.

    I then removed the beta by deleting the folder(because uninstalling gave a 'Invalid Install.Log File' message) and then reinstalled v7 with the same result.

    I don't have any of the other symptoms others seem to be having.

    Just checking to see if any one else has this problem before I send a bug report.

    I just looked and found 'Install.log' but it is empty.
    the bug is because you had used the beta version and it stored a registry key that is no longer used.
    the solution is simple

    run regedit

    delete the following key in the registry:

    HKEY_CURRENT_USER\Software\Alpha Software\Alpha Five 7.0\preferences\RecentFiles

  6. #6
    "Certified" Alphaholic Tim Kiebert's Avatar
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    Bingo -- That works --- Thanks heaps
    Tim Kiebert
    Eagle Creek Citrus
    A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

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