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DDE Error Message on V7 Runtime with a5.close() method...

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    #16
    Computer specs...

    I'm going to try setting my graphics card from "True Color" to "High Color", just to see what happens.

    I've had that error message on many different machines, with different video cards etc., so I'm not sure. But based on your comment on the video card, I thought maybe tweaking it may find a possible "cure". I'll let you know - a longshot maybe, but nothing to lose.


    Originally posted by sparkey
    I would be curious to know if the people that are experiencing this error share a similar piece of hardware on their notebook or desktop ?

    I vaguely remember experiencing similar issues with a specific software and the problem completely disappeared after I replaced a video card with another card........

    Maybe post computer specs and see if their is a common hardware component.

    Comment


      #17
      Andrew, you might want to check whether your video display card is using "hardware acceleration". I recall situations (with earlier versions of Alpha Five) where conflicts in the display system would sometimes occur if portions of main memory are being used by the video display card to improve performance. Disabling video hardware acceleration solved the problem (back then).

      You might also post the details on how your users are shutting down the app. What versions of Windows are they using? Are they 'X' ing out of the app from the control panel via Windows? Are they pushing a button you've scripted? What's the script look like? etc.

      --tom
      Last edited by Tom Cone Jr; 03-02-2006, 07:40 AM.

      Comment


        #18
        alpha5.exe - Application Error

        Hi,

        I have a new customer who installed A5v7 in the last couple of days and has sent me this email -

        "Alpha keeps crashing on me at start up and I get the attached message when I close it down."

        On the screen capture picture he sent me (its 430 KB so I can't attach it to this message) the error mesage says -

        "alpha5.exe - Application Error
        The instruction at "0x7c96f18d" referenced memory at "0x037db00c". The memory could not be "read". Click on OK to terminate the program."

        We'd be grateful for any help.

        Regards,

        Chris

        Comment


          #19
          Hi there;

          Check your code on your startup form. I couldn't pinpoint the exact cause, but what I think happened is I had 2 similar scripts running from different events - which in turn caused it to collide.

          If you find perhaps you have a script running the same calls with OnInit, and possibly OnActivate (this happened to me) -- it might cause the error message. Once I removed a lot of the code and referred only to one script - the ERROR message disappeared.

          I hope that sheds a little light - I know it's not specific but I discovered I had written the same code on two different events that fired closely together as noted above. I must have been tired that night. I have never seen that error message again since!

          awj :)

          Originally posted by Chris
          Hi,

          I have a new customer who installed A5v7 in the last couple of days and has sent me this email -

          "Alpha keeps crashing on me at start up and I get the attached message when I close it down."

          On the screen capture picture he sent me (its 430 KB so I can't attach it to this message) the error mesage says -

          "alpha5.exe - Application Error
          The instruction at "0x7c96f18d" referenced memory at "0x037db00c". The memory could not be "read". Click on OK to terminate the program."

          We'd be grateful for any help.

          Regards,

          Chris

          Comment


            #20
            Hi Andrew et al,

            I get the error from time to time also on my full version of A5V7, current build.

            Bob Arbuthnot

            Comment


              #21
              Chris, I wonder if there's conflict between Alpha Five and the video display system. To improve video performance Windows lets you enable "hardware acceleration" which (as it's been explained to me) dedicates a portion of main memory to the video display card's use. If the user is multi-tasking other large apps, and then starts Alpha Five, I wonder if Alpha is trying to use memory that the video display adapter has already reserved? This is a wild guess. But if it were me, I'd disable "hardware acceleration" for the video display adapter, and I'd exit all other applications. Then I'd start Alpha Five again to see if the error goes away. -- tom

              Comment


                #22
                Re: DDE Error Message on V7 Runtime with a5.close() method...

                Why did this thread end on 04/11/2006?

                Was it resolved?

                Occasionally I get the error message when exiting A5, in different apps, but I cannot pinpoint the reason because it is so random and I have started to ignore it!

                Do we let it fade away? or as a forum try to pinpoint the problem?

                Everybody is busy building applications but there is an underlying problem that continually raises itself through the forum, how can we resolve this issue? any ideas?

                Regards

                Alan

                Comment


                  #23
                  Re: DDE Error Message on V7 Runtime with a5.close() method...

                  I've just stumbled across a sequence that consistently (at least on my full version PC) reproduces this error. I've sent a bug report with attached database zip file to the good folks at Alpha5.

                  BA

                  Comment


                    #24
                    Re: DDE Error Message on V7 Runtime with a5.close() method...

                    Good News.

                    Got a reply back from Selwyn that he was able to reproduce the error and would be looking into it.

                    BA

                    Comment


                      #25
                      Re: DDE Error Message on V7 Runtime with a5.close() method...

                      Shoot, I can't get A5.close() to work at all. I designed my app in v4.5 and it closed fine, but not in v6 or v7. Apparently something has changed.
                      Robin

                      Discernment is not needed in things that differ, but in those things that appear to be the same. - Miles Sanford

                      Comment


                        #26
                        Re: DDE Error Message on V7 Runtime with a5.close() method...

                        Better News.

                        Received a pre-release of A5V7 patch from Selwyn that I have tested briefly and it appears that they have found and corrected whatever was causing this error.

                        BA

                        Comment


                          #27
                          Re: DDE Error Message on V7 Runtime with a5.close() method...

                          Hi Bob;

                          Any word on when this release is available. I just stumbled onto this DDE Error once again when trying to addin some code to the autoexec script to handle my Trial Version of my application.

                          When I remove that code, all is well. The code looks up values in tables and puts them into variables to establish settings for the trial version.

                          awj


                          Originally posted by Bob Arbuthnot View Post
                          Better News.

                          Received a pre-release of A5V7 patch from Selwyn that I have tested briefly and it appears that they have found and corrected whatever was causing this error.

                          BA

                          Comment


                            #28
                            Re: DDE Error Message on V7 Runtime with a5.close() method...

                            Does anyone ever have solved this error? I'm having this error also when closing a5.
                            Ing./bict Brendo Bongers
                            Software Engineer

                            http://www.brendobongers.nl

                            "There's more than one way to skin a cat."

                            Comment


                              #29
                              Re: DDE Error Message on V7 Runtime with a5.close() method...

                              I don't know what the hold up is, unless all available man power is being invested in getting V8 out the door.

                              BA

                              Comment


                                #30
                                Re: DDE Error Message on V7 Runtime with a5.close() method...

                                I have the same error showup occasionally on a few computers. Not sure what it is. I had believed it was McAfee or AIM which I discovered were on all of the ones affected. I have neither and mine does not have the error. Is it possible? I told them it was their software and they were all happy with the extra click, but it would be nice to solve it once and for all.

                                Dave
                                Dave Mason
                                [email protected]
                                Skype is dave.mason46

                                Comment

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