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"Failed to save document"

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    "Failed to save document"

    I have searched the threads, sorry to say that I am not understanding some of the responses. Let me explain my situation.

    We have one full version with 3 runtime versions, the db files are on the server. Recently we upgraded the computer that has the full version, we hired someone to come in and set the new computer up and now the runtime users are having problems, I receive this message: "Failed to save document" when you try to access from any of the runtime users. I have tried everything and am at my wits end.

    I am not as educated in A5v6 as most of you, when you reply can you be very specific. For instance from Cheryl Lemire: I can't find the "code archive" to download the "Copy Objects and append Utilities". Where is this?

    Thanks for any help

    Terri

    #2
    Originally posted by tbrians
    I can't find the "code archive" to download the "Copy Objects and append Utilities". Where is this?

    Terri
    I you look at the top of the screen while viewing this response you should see "Alpha Software Message Board > Alpha Five > Alpha Five Version 6 > "Failed to save document" or similar. This is the Alpha Five forum under the Alpha Software Message Board. If you click on Alpha Software Message Board, scroll down and find the header to "Other Forums" you will see the code archive.
    There can be only one.

    Comment


      #3
      Terri,

      This error message signals that the runtime cannot find the databases using the path it's been told to use. Is it possible the database was moved to a new location on the server? Is it possible the network connection has been lost? Something is preventing the runtime from seeing the database. Either the runtime is being blocked from seeing it, or it's looking in the wrong place.

      I suggest you crank up the runtime engine by itself from the windows Start menu. Then use the File menu to try to Open the database on the server. If that works it's likely all you'll need to do is modify the database shortcuts on each runtime workstation.

      -- tom

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        #4
        Hi Tom,

        I tried that and it works, well what I did is: From one of the runtime users, I went to the start menu and opened an individual db, double clicked on form and it opened with no problem.

        I appologize because I didn't go into enough detail. In our db I have created a main form, from there users can push a button and go to what ever db they need, the form then opens. When they click on the button and it goes to that db is when the message now appears. I have tried making new buttons and reconnecting the original buttons and nothing is working. I keep thinking its in the form, what do you think?

        Terri

        PS, I created a new shortcut on the runtime user and still had the same problem.
        Last edited by tbrians; 12-06-2005, 03:06 PM.

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