I have used Alpha4v7 for years and although I have changed most of my apps to Alpha5 now, I still have one old app that runs on Alpha4v7. The software runs on a Microsoft network and all PCs on the network have a Windows XP operating system There are about 200 PCs that have the ability to run Alpha4v7 and only about 2-4 PCs are up and running at any one time.
I have had no problems for years, until now. Nothing has changed with the operating system (Windows XP Professional Version 2002 Service Pack 1). The computers going off lease are the same as the new ones (Pentium 4), however, the new PCs have 500 MB of RAM as opposed to the old ones which have 256 MB RAM. The CPUs were 2.26 GHz and now the new ones are 2.99 GHz. Both old and new PCs are IBMs.
I have copied the files exactly as they were on the old PCs to the new PCs but when I start the program nothing happens. I get the usual lines:
printdump.exe spool\ptrinfo.a4
start winagent "|path=spool | delete=yes|keep_req=no"
but then nothing else happens. The program instantly closes.
Everytime I install the program on the older PCs the software works but the it will not work with the new PCs.
To me this suggests something wrong with the settings in XP or something outside of Alpha. The older PCs have worked fine for years but now are going off lease and I need to move the software to the newer ones. The program will be replaced in a year with new software so I hate to recreate it in Alpha5.
Any suggestions?
Thanks
Bill
I have had no problems for years, until now. Nothing has changed with the operating system (Windows XP Professional Version 2002 Service Pack 1). The computers going off lease are the same as the new ones (Pentium 4), however, the new PCs have 500 MB of RAM as opposed to the old ones which have 256 MB RAM. The CPUs were 2.26 GHz and now the new ones are 2.99 GHz. Both old and new PCs are IBMs.
I have copied the files exactly as they were on the old PCs to the new PCs but when I start the program nothing happens. I get the usual lines:
printdump.exe spool\ptrinfo.a4
start winagent "|path=spool | delete=yes|keep_req=no"
but then nothing else happens. The program instantly closes.
Everytime I install the program on the older PCs the software works but the it will not work with the new PCs.
To me this suggests something wrong with the settings in XP or something outside of Alpha. The older PCs have worked fine for years but now are going off lease and I need to move the software to the newer ones. The program will be replaced in a year with new software so I hate to recreate it in Alpha5.
Any suggestions?
Thanks
Bill
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